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Can't uninstall antivirus program!


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#1
wiskerluv

wiskerluv

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I was running Avast Pro and something quit working. I tried to uninstall it and reinstall but Add/Remove in Control Panel gave me an error that it couldn't uninstall it. It wouldn't even reinstall over the bad app and I got another error message.

I went into Regedit and couldn't delete the registery keys...got another error message. Okay so I went right to the program file and tried deleting each file, but they wouldn't delete either...you know the old "Access denied-cannot delete files, they may be in use". Yes the program is in my sys.tray and I can't get rid of it. Went to MSCONFIG and keep unticking it on startup, but it keeps coming back. What's a person to do? I even did a System Restore to 2 days ago, but the darn antivirus app is still here and still not working. Now when I go back into Control Panel Add/Remove programs, it's now not showing up in there. I think I tried everything and still can't get rid of it. Anywhere else I should be looking?

Any advice would be appreciated. Thanks.
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#2
kangaroo319

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Hi wiskerluv

I use Avast pro, but i am not overly bright. :) They have a uninstall utility, but it must be used in SAFE MODE.
If you wait someone with more brains then me will come along. Or you could try there forums.

I will place links to the uninstall utility and their forum.

Avast Uninstall Utility

Avast Forums

Hope this helps

Cheers
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#3
kangaroo319

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The problem has been fixed see link

Solved another forum
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