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#1
gilloo

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Recently I have been getting a blue screen while playing games on my computer, usually types like Nancy Drew, or Hidden Object types...nothing really elaborate...lol......I have played these same type of games on this computer for years now with no problems

the Stop Error Screen says to check that I have adequate disk space, or if a driver is identified in the stop message to disable the driver or update it

then it says to check for BIOS updates and or Disable BIOS memory options such as caching or shadowing

Technical Information :
***STOP: 0X00000008E (0XC0000090, 0XBAA70C5C, 0XB1E597B4, 0X0000000)

***senfilt.sys - Address BAA70C5C at BAA39000 DateStamp 414a45cc

Physical Memory dump complete



Here is some information on MY computer.....if you need anything else, just ask

Operating System: Windows XP System Manufacturer: Dell Computer Corporation
System Model: Dimension 2400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel® Celeron® CPU 2.40GHz
Memory: 1278MB RAM
Page File: 435MB used, 1975MB available

Display Devices---------------
Card name: Intel® 82845G/GL/GE/PE/GV Graphics Controller
Manufacturer: Intel Corporation
Chip type: Intel® 82845G Graphics Controller
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4020 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/23/2005 10:56:00, 37951 bytes
WHQL Logo'd: Yes



Can anyone explain in simple terms What I need do to NOT get this blue screen?
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#2
rshaffer61

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Let's get some basic information here.
First thing is senfilt.sys is related to a sound driver problem.

Second please do the next steps and reply back with the requested logs..


Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply



Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
gilloo

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Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Fri 31/07/2009 12:24:04 AM your computer crashed
This was likely caused by the following module: senfilt.sys
Bugcheck code: 0x1000008E (0xC0000090, 0xBAA70C5C, 0xB1E597B4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\senfilt.sys
company: Creative Technology Ltd.
description: Creative WDM Audio Driver



On Thu 30/07/2009 10:22:10 PM your computer crashed
This was likely caused by the following module: senfilt.sys
Bugcheck code: 0x1000008E (0xC0000090, 0xB9698C5C, 0xA63697B4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\senfilt.sys
company: Creative Technology Ltd.
description: Creative WDM Audio Driver



On Wed 29/07/2009 11:44:15 PM your computer crashed
This was likely caused by the following module: senfilt.sys
Bugcheck code: 0x1000008E (0xC0000090, 0xB9AF1C5C, 0xA745F7B4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\senfilt.sys
company: Creative Technology Ltd.
description: Creative WDM Audio Driver



On Wed 29/07/2009 3:01:42 PM your computer crashed
This was likely caused by the following module: senfilt.sys
Bugcheck code: 0x1000008E (0xC0000090, 0xB9A1CC5C, 0xA65FA7B4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\drivers\senfilt.sys
company: Creative Technology Ltd.
description: Creative WDM Audio Driver



On Fri 10/04/2009 9:56:12 PM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x1000008E (0xC0000005, 0xBF807D2C, 0xB5324CBC, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

5 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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#4
gilloo

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--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer GAYLE-PC (Home Sweet Home)
Generator Owner
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-07-31
Time 18:01


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name GAYLE-PC (Home Sweet Home)
User Name Owner

Motherboard:
CPU Type Intel Celeron, 2400 MHz (24 x 100)
Motherboard Name Dell Dimension 2400
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 1280 MB (DDR SDRAM)
BIOS Type Phoenix (12/02/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel® 82845G/GL/GE/PE/GV Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Dell E773c [17" CRT] (6418047F00YZ)

Multimedia:
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]

Storage:
IDE Controller Intel® 82801DB Ultra ATA Controller
Disk Drive ST340014A (40 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive Lite-On LTN486S 48x Max (48x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 34514 MB (20077 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Motorola SURFboard SB5101 USB Cable Modem (99.240.182.20)
Modem Conexant D850 56K V.9x DFVc Modem

Peripherals:
Printer Lexmark 2300 Series
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
USB Device Lexmark 2300 Series
USB Device Motorola SURFboard SB5101 USB Cable Modem
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Printing Support
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#5
rshaffer61

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Ok 4 of the 5 crash dumps showing are the same file senfilt.sys
As I stated before these are related to your sound card.

Next step I would like you to do the following please.

Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's


In your next reply please include those results
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#6
gilloo

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I did as you said
the only item that appears as having a problem is
under
Network Adapters
red x
Broadcom 440x 10/100 Integrated Controller

which I dont use.....I use the other one Motorola surfboard usb cable modem
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#7
rshaffer61

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The other option is that this could be a infection.
That file is associated with creative sound cards.
You may want to have that checked out to make sure we are not fighting that.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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