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My computer will just randomly freeze


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#1
DarkZorath

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Hello, my computer just randomly freezes.. I have done multiple scans.. I have Malware bytes.. and AVG antivirus. I'm not sure what info you need to help me, so please let me know and I'll do my best, I'm not too good at computers.
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#2
rshaffer61

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Download and install EVEREST Free Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
DarkZorath

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--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer RAY01
Generator Ray
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-07-31
Time 23:15


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name RAY01
User Name Ray

Motherboard:
CPU Type DualCore Intel Pentium D 930, 3000 MHz (15 x 200)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 2048 MB
BIOS Type AMI (01/04/07)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce 7600 GS (256 MB)
Monitor Plug and Play Monitor [NoDB] (16301)

Multimedia:
Audio Adapter VIA VT8237A/8251 High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 7V250F0 (232 GB, IDE)
Optical Drive LITE-ON DVD C LH52C1P
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238409 MB (145224 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter BUFFALO WLI2-PCI-G54S Wireless LAN Adapter
Network Adapter VIA Rhine II Fast Ethernet Adapter (192.168.0.11)

Peripherals:
Printer Microsoft XPS Document Writer
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device Generic USB Hub
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device Zune
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#4
rshaffer61

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Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.


Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply


Posted Image
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#5
DarkZorath

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Both of them are attactched

Attached Thumbnails

  • Mostly.JPG

Attached Files


Edited by DarkZorath, 31 July 2009 - 10:16 PM.

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#6
rshaffer61

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Core Temperature seems high but we'll look at that more in a bit.

Open Autoruns, click on "Logon" tab, and UN-check:

+ Aim6
+ MsnMsgr


The next entry has to be disabled manually. It is needed only if you use multi language on the keyboard.



To turn off just ctfmon.exe go to:


Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK

When done restart computer and then:


Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.



Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
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#7
DarkZorath

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Sorry i was away for a few days. I'm defragging right now.. should be done soon.. and I've done the rest. Just let me know what else.
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#8
rshaffer61

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How is the system running now?
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#9
DarkZorath

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Still freezes...freezes fast if I try playing a game.. takes longer if I'm not on a game.. like just on Interenet explorer or something
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#10
Broni

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Your core temperature is definitely too high at 64C. Is it while computer idles?
Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
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#11
DarkZorath

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Well I do know for sure that the fan inside the power supply area is broken.. so I'm thinkin that could be why it freezes.. but not 100 percent sure
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#12
Broni

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    Kraków my love :)

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Well I do know for sure that the fan inside the power supply area is broken

Well, here you have your reason. Replace it. 5 bucks.
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#13
rshaffer61

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I agree with Broni
Replace the CPU fan and your problem will most likely resolve itself.
Heat is the number one issue of slowing a system down or freezing in your case.
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#14
DarkZorath

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Alright.. If it still freezes after that. I'll let you guys know
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#15
rshaffer61

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Ok we'll continue to monitor this topic and await your results.
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