Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Lots of BSODs, Normal Mode does not work for more than a minute


  • Please log in to reply

#1
Chopin

Chopin

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,639 posts
The story so far:
  • Bad lightning storm. Started getting random BSODs, the error codes of which were recorded and obliterated by rain.
  • Tried to perform chkdsk /r from Windows XP CD, but ended up accidentally running a repair install.
  • Repair install did not fix the problem; normal windows unbootable.
  • Booted into Safe Mode, installed SP2, removed everything from startup, uninstalled antivirus, and did another chkdsk /r. Normal mode bootable for a few seconds before getting "The Windows SubSystem System process terminated unexpectedly with a status of 0xc0000005 (0x7c9106c3 0x0055ed04)"
Any help, anyone? :)
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Open Windows Explorer.
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
[Vista users] You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.
  • 0

#3
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
Thank you sir Broni :)

There was nothing other than *.dmp files in the folder. The folder would not load. It was too large. (I miss the 10mb upload of malware staff...) I uploaded it to Rapidshare:

http://rapidshare.co...nidump.zip.html
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Hmmm...this one is not obvious.
Looking at latest dump files, we have one error coming from wdmaud.sys, couple of errors from cmdguard.sys, and quite a few from unknown file, listed as WINLOGON_FATAL_ERROR only.

I'd start with...
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below.
If you have only one RAM stick installed...
...run memtest: http://www.techspot....topic62524.html
  • 0

#5
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
*Fredil groans :)

Our CD drive just broke! We do have a floppy drive, but I can't find any floppies :)
  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Hmmmm....
  • 0

#7
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
Okay, fixed our CD drive. Somehow, pulling the plug and putting it back in did the trick.

I have burned Memtest and will run it, will get back to you tomorrow :)

Thank you so much!
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I assume, you have only 1 RAM stick installed?
  • 0

#9
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
Yes, I'm pretty sure I only have one RAM stick. Anyways, I let Memtest run overnight, doing 26 passes, with no errors.
  • 0

#10
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I still suspect RAM problem. What do you have there? One stick of of 512MB, 1GB?

Does the error pop-up in safe mode too?
  • 0

Advertisements


#11
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
It's pretty late. I will check what size my RAM is tomorrow.

There are absolutely no errors in Safe Mode. I wanted to restore backups, etc. from Safe Mode, but NOTHING WORKS IN SAFE MODE! :)
  • 0

#12
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
Okay, I don't think it's a memory issue. I just disabled all my non-Windows services and startups in Safe Mode and was able to get into Normal Mode. I'm in Normal Mode right now.

Guess that solves my problem? I'll just re-enable services bit by bit and figure out what's causing the problem.

I'll let you know if I need anything :) Thanks Broni!
  • 0

#13
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Nice investigation job :)
Keep me posted....
  • 0

#14
Chopin

Chopin

    Member 2k

  • Topic Starter
  • Member
  • PipPipPipPipPip
  • 2,639 posts
I'm trying to install all the updates that were removed during the repair install, and Windows keeps trying to get me to install SP3. It's annoying :)

I'll keep you updated on how things work out! :)
  • 0

#15
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Hide SP3 update: http://www.ehow.com/...windows-xp.html
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP