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Virus destroyed internet extensions


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#1
af03gr

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Hey,

Rorschach112 sent me here to deal with some problems with my Vista/IE explorer 8 browser. Essentially, he helped me knock out a few viruses, but most likely the virus damaged my IE explorer and left me with the following problems I need solved:

1) Certain websites will not load, such as yahoo! Essentially, I know they work because I can see the website for a brief second, then it flashes away to a "cannot connect page". Sometimes it will continually refresh itself over and over, but still eventually end up as "cannot connect to page".
2) Certain things cannot be downloaded (especially anti-virus software) because it tells me that there is a problem with the "microsoft internet extensions" or that I do not have the authorization to download a file.
3) Some pages will not load java properly and just show the blue links, instead of it lined up the way it should be.

I've had this problem for a month now, and would like some assistance.

Thanks.
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#2
Broni

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Did you try different browser, like Firefox?
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#3
af03gr

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Hey,

The problem occurs in both Firefox and IE 8. However, it is worse in IE 8.
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#4
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Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew


Restart computer.

If that doesn't work...
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.


If that doesn't work...
Download, install, and run WinSockFix: http://www.softpedia...inSockFix.shtml
Restart computer, and check again.

If that doesn't work...
Download Dial-A-Fix (DAF):
http://wiki.lunarsof...2C_and_articles

Have XP CD available in case DAF needs a file. Likely not!

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here, one at a time, do the below:

Reinstall BITS
Reinstall Windows Firewall
Repair Permissions
Reset networking

Watch for any File not found or other errors and make note as this may lead to the fix!

Restart computer.
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#5
af03gr

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Hey,

Thanks for the programs, however, many of them do not work because I am running win vista...what can I use with Vista?
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#6
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Both programs should work in Vista.
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#7
af03gr

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Hey,

Dial-a-fix, does not work, it will not let me load it, states that "dial-a-fix is not vista ready"... Winsoc fix did not work as well. Still have same problems as above, please advise.
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#8
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Do you have Vista DVD?
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#9
af03gr

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Hi,

I have a vista laptop (software pre-loaded), I only have the recovery disks Vista prompted me to create when I first started my laptop.
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#10
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You may be facing backing up your data, and reinstallation, but let's try one more thing...

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista case).
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".
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