System Restore problem
Posted 01 August 2009 - 11:55 PM
Posted 07 August 2009 - 07:44 AM
Please go to Malware and Spyware Cleaning Guide...
That will help you clean up 80 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) follow the instructions start a new topic
post the OTListIt2 and Rooter logs ...
The "Topic Title" should contain the name of the infection that you are having a problem with...Use the "Topic Description" to include more details. This will help you get faster responses as some people are more familiar with certain infections....
if you are unable to download or run ANY of the tools...try downloading them on another computer and put them on a flash drive or cd and try installing them that way..
start a new topic and let them know you can't run any of the tools..
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