Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

programs being blocked from connecting


  • Please log in to reply

#1
SlingBack101

SlingBack101

    New Member

  • Member
  • Pip
  • 3 posts
A while back i installed itunes and notice that every time i tried to connect to the store it would load for a while the, say it could not connect to the internet. I then uninstalled it. More recently I tried to connect to marketplace with zune and it said. "zune marketplace is temporarily unavailable. Please check back soon." though when i went to the website it said everything was working and the marketplace was up and running. the same things happen with imesh and windows media guide. I have already tried messing around with the firewall. I added imesh and zune in the exceptions and I turned off my firewall. But nothing seems to work. Please help. I have internet explorer 8.
  • 0

Advertisements


#2
rev_olie

rev_olie

    Member

  • Member
  • PipPipPip
  • 532 posts
Hi,

Welcome to GeeksToGo.

When you say you have messed with the firewall and tried turning it off did you also look at the inbuilt Windows Firewall. This is found in the security Centre by going:
Start > Control Panel > Security Centre

Then click on Windows Firewall in the top left of the screen. Then once in the Windows Firewall screen again in the top left of the screen select Allow Program Through

Then allow the programs which have not been able to connect.

The process is outlined Here along with other processes to carry out, if that doesn't work.
  • 0

#3
SlingBack101

SlingBack101

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Thank you for posting
I had already tried that and I have windows. Also i was wondering if i have to open ports through the firewall for the programs.
  • 0

#4
rev_olie

rev_olie

    Member

  • Member
  • PipPipPip
  • 532 posts
Ok then,

It still sounds like a rights issue that's causing the problem but not with Windows...

What other Firewalls and Anti Virus have you got installed on your machine?.

Also what version of Windows are you using? If you are using Vista then try right clicking for example the iTunes icon and then running that as an administrator. Hopefully the extra admin rights will be enough to let it have access.

Finally make sure you have the latest install of the program you are using for example make sure you are running iTunes version 8.2.1
  • 0

#5
SlingBack101

SlingBack101

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
i have windows vista and i tried the administer running already. I don't think it's rights because i checked parental controls and nothing even mentions that. I mcafee antivirus and windows firewall. also i no longer have itunes but i still have zune software and have the latest version of that.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP