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programs being blocked from connecting


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#1
SlingBack101

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A while back i installed itunes and notice that every time i tried to connect to the store it would load for a while the, say it could not connect to the internet. I then uninstalled it. More recently I tried to connect to marketplace with zune and it said. "zune marketplace is temporarily unavailable. Please check back soon." though when i went to the website it said everything was working and the marketplace was up and running. the same things happen with imesh and windows media guide. I have already tried messing around with the firewall. I added imesh and zune in the exceptions and I turned off my firewall. But nothing seems to work. Please help. I have internet explorer 8.
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#2
rev_olie

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Hi,

Welcome to GeeksToGo.

When you say you have messed with the firewall and tried turning it off did you also look at the inbuilt Windows Firewall. This is found in the security Centre by going:
Start > Control Panel > Security Centre

Then click on Windows Firewall in the top left of the screen. Then once in the Windows Firewall screen again in the top left of the screen select Allow Program Through

Then allow the programs which have not been able to connect.

The process is outlined Here along with other processes to carry out, if that doesn't work.
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#3
SlingBack101

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Thank you for posting
I had already tried that and I have windows. Also i was wondering if i have to open ports through the firewall for the programs.
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#4
rev_olie

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Ok then,

It still sounds like a rights issue that's causing the problem but not with Windows...

What other Firewalls and Anti Virus have you got installed on your machine?.

Also what version of Windows are you using? If you are using Vista then try right clicking for example the iTunes icon and then running that as an administrator. Hopefully the extra admin rights will be enough to let it have access.

Finally make sure you have the latest install of the program you are using for example make sure you are running iTunes version 8.2.1
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#5
SlingBack101

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i have windows vista and i tried the administer running already. I don't think it's rights because i checked parental controls and nothing even mentions that. I mcafee antivirus and windows firewall. also i no longer have itunes but i still have zune software and have the latest version of that.
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