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[Referred]trojan trouble[RESOLVED]


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#1
tone-m

tone-m

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I have a security message on desktop telling me i have a Smitfraud trojan, i yellow blinking triangle and my IE has a will of its own. I need help! I checked the "trojan/malware" forum and was told to post an Ad-aware log first. I have run Ad Aware everyday, it reduces the symptoms for a while, but doesnt fix anything.

Tone-M

Ad-Aware SE Build 1.05
Logfile Created on:12. mai 2005 22:32:08
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R44 10.05.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
None
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Definition File:
=========================
Definitions File Loaded:
Reference Number : SE1R44 10.05.2005
Internal build : 52
File location : C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref
File size : 470885 Bytes
Total size : 1423894 Bytes
Signature data size : 1392940 Bytes
Reference data size : 30442 Bytes
Signatures total : 39753
Fingerprints total : 872
Fingerprints size : 29756 Bytes
Target categories : 15
Target families : 668


Memory + processor status:
==========================
Number of processors : 1
Processor architecture : Non Intel
Memory available:23 %
Total physical memory:523496 kb
Available physical memory:119624 kb
Total page file size:1279344 kb
Available on page file:937424 kb
Total virtual memory:2097024 kb
Available virtual memory:2045908 kb
OS:Microsoft Windows XP Professional Service Pack 1 (Build 2600)

Ad-Aware SE Settings
===========================
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Play sound at scan completion if scan locates critical objects


12.05.2005 22:32:08 - Scan started. (Full System Scan)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 1188
ThreadCreationTime : 12.05.2005 16:19:00
BasePriority : Normal


#:2 [csrss.exe]
ModuleName : \??\C:\WINDOWS\system32\csrss.exe
Command Line : C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestTh
ProcessID : 1236
ThreadCreationTime : 12.05.2005 16:19:02
BasePriority : Normal


#:3 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : winlogon.exe
ProcessID : 1260
ThreadCreationTime : 12.05.2005 16:19:04
BasePriority : High


#:4 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : C:\WINDOWS\system32\services.exe
ProcessID : 1304
ThreadCreationTime : 12.05.2005 16:19:04
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:5 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : C:\WINDOWS\system32\lsass.exe
ProcessID : 1316
ThreadCreationTime : 12.05.2005 16:19:04
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:6 [ati2evxx.exe]
ModuleName : C:\WINDOWS\System32\Ati2evxx.exe
Command Line : C:\WINDOWS\System32\Ati2evxx.exe
ProcessID : 1476
ThreadCreationTime : 12.05.2005 16:19:05
BasePriority : Normal


#:7 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : C:\WINDOWS\system32\svchost -k rpcss
ProcessID : 1504
ThreadCreationTime : 12.05.2005 16:19:05
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:8 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k netsvcs
ProcessID : 1568
ThreadCreationTime : 12.05.2005 16:19:05
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:9 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k NetworkService
ProcessID : 1788
ThreadCreationTime : 12.05.2005 16:19:06
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:10 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : C:\WINDOWS\System32\svchost.exe -k LocalService
ProcessID : 1812
ThreadCreationTime : 12.05.2005 16:19:06
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:11 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : C:\WINDOWS\system32\spoolsv.exe
ProcessID : 280
ThreadCreationTime : 12.05.2005 16:19:06
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:12 [alg.exe]
ModuleName : C:\WINDOWS\System32\alg.exe
Command Line : C:\WINDOWS\System32\alg.exe
ProcessID : 376
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Application Layer Gateway Service
InternalName : ALG.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : ALG.exe

#:13 [btwdins.exe]
ModuleName : C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
Command Line : "C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe"
ProcessID : 412
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 1.4.1 Build 5
ProductVersion : 1.4.1 Build 5
ProductName : Bluetooth Software 1.4.1 Build 5 SP4
CompanyName : WIDCOMM Inc.
FileDescription : Bluetooth Support Server
InternalName : BTWDIns
LegalCopyright : Copyright 2000-2003, WIDCOMM, Inc.
OriginalFilename : BTWDIns.EXE

#:14 [cisvc.exe]
ModuleName : C:\WINDOWS\system32\cisvc.exe
Command Line : C:\WINDOWS\system32\cisvc.exe
ProcessID : 428
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Content Index service
InternalName : cisvc.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cisvc.exe

#:15 [cvpnd.exe]
ModuleName : C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
Command Line : "C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe"
ProcessID : 444
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 4.0.1 (Rel)
ProductVersion : 4.0.1 (Rel)
ProductName : Cisco Systems VPN Client
CompanyName : Cisco Systems, Inc.
FileDescription : Cisco Systems VPN Client
InternalName : cvpnd
LegalCopyright : Copyright © 1998-2003 Cisco Systems, Inc.
OriginalFilename : CVPND.EXE

#:16 [mdm.exe]
ModuleName : C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
Command Line : "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"
ProcessID : 496
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 7.00.9466
ProductVersion : 7.00.9466
ProductName : Microsoft® Visual Studio .NET
CompanyName : Microsoft Corporation
FileDescription : Machine Debug Manager
InternalName : mdm.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : mdm.exe

#:17 [zanda.exe]
ModuleName : C:\Norman\bin\ZANDA.EXE
Command Line : "C:\Norman\bin\ZANDA.EXE"
ProcessID : 592
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal


#:18 [scardsvr.exe]
ModuleName : C:\WINDOWS\System32\SCardSvr.exe
Command Line : C:\WINDOWS\System32\SCardSvr.exe
ProcessID : 652
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Smart Card Resource Management Server
InternalName : SCardSvr.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : SCardSvr.exe

#:19 [wltrysvc.exe]
ModuleName : C:\WINDOWS\System32\wltrysvc.exe
Command Line : C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe
ProcessID : 700
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal


#:20 [bcmwltry.exe]
ModuleName : C:\WINDOWS\System32\bcmwltry.exe
Command Line : C:\WINDOWS\System32\bcmwltry.exe
ProcessID : 764
ThreadCreationTime : 12.05.2005 16:19:07
BasePriority : Normal
FileVersion : 3.40.74.0
ProductVersion : 3.40.74.0
ProductName : Dell Wireless WLAN Card Wireless Network Tray Applet
CompanyName : Dell Computer Corporation
FileDescription : Dell Wireless WLAN Card Wireless Network Tray Applet
InternalName : bcmwltry.exe
LegalCopyright : 1998-2003, Dell Computer Corporation All Rights Reserved.
OriginalFilename : bcmwltry.exe

#:21 [nvcsched.exe]
ModuleName : C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
Command Line : c:\norman\nvc\bin\nvcsched.exe
ProcessID : 1044
ThreadCreationTime : 12.05.2005 16:19:08
BasePriority : Normal
FileVersion : 1.03
ProductVersion : 1.03
ProductName : Norman Virus Control
CompanyName : Norman Data Defense Systems
FileDescription : NVC Scheduler
InternalName : NVCSched.exe
LegalCopyright : © Norman Data Defense Systems. 1997-2000
OriginalFilename : NVCSched.exe

#:22 [njeeves.exe]
ModuleName : C:\Norman\bin\NJEEVES.EXE
Command Line : C:\Norman\bin\NJEEVES.EXE
ProcessID : 1076
ThreadCreationTime : 12.05.2005 16:19:08
BasePriority : Normal


#:23 [nipsvc.exe]
ModuleName : C:\NORMAN\Nvc\BIN\nipsvc.exe
Command Line : C:\NORMAN\Nvc\BIN\nipsvc.exe
ProcessID : 1096
ThreadCreationTime : 12.05.2005 16:19:08
BasePriority : Normal


#:24 [nvcoas.exe]
ModuleName : C:\NORMAN\Nvc\BIN\nvcoas.exe
Command Line : C:\NORMAN\Nvc\BIN\nvcoas.exe
ProcessID : 1120
ThreadCreationTime : 12.05.2005 16:19:08
BasePriority : Normal
FileVersion : 5, 3, 0, 1
ProductVersion : NVC forTerminal server beta
ProductName : NVC on-access scanner
CompanyName : Norman ASA
FileDescription : NVC on-access virus scanner
InternalName : NVCNT
LegalCopyright : Copyright © 2000-2001
OriginalFilename : NVCOAS.EXE

#:25 [ati2evxx.exe]
ModuleName : C:\WINDOWS\system32\Ati2evxx.exe
Command Line : Ati2evxx.exe -Client
ProcessID : 888
ThreadCreationTime : 12.05.2005 16:19:59
BasePriority : Normal


#:26 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1552
ThreadCreationTime : 12.05.2005 16:19:59
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:27 [msole32.exe]
ModuleName : C:\WINDOWS\System32\msole32.exe
Command Line : "C:\WINDOWS\System32\msole32.exe"
ProcessID : 1892
ThreadCreationTime : 12.05.2005 16:20:00
BasePriority : Normal


#:28 [popuper.exe]
ModuleName : C:\WINDOWS\popuper.exe
Command Line : "C:\WINDOWS\popuper.exe"
ProcessID : 1928
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal
FileVersion : 1, 0, 0, 217
ProductVersion : 1, 0, 0, 217
ProductName : Popuper Application
FileDescription : Popuper Application
InternalName : Popuper
LegalCopyright : Copyright © 2005
OriginalFilename : Popuper.exe

#:29 [shnlog.exe]
ModuleName : C:\WINDOWS\System32\shnlog.exe
Command Line : "C:\WINDOWS\System32\shnlog.exe"
ProcessID : 2024
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal

ProductVersion : 1.7

#:30 [directcd.exe]
ModuleName : C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
Command Line : "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
ProcessID : 2088
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal
FileVersion : 5.3.4.21
ProductVersion : 5.3.4.21
ProductName : DirectCD
CompanyName : Roxio
FileDescription : DirectCD Application
InternalName : DirectCD
LegalCopyright : Copyright © 2001,2002, Roxio, Inc.
OriginalFilename : Directcd.exe

#:31 [quickset.exe]
ModuleName : C:\Program Files\Dell\QuickSet\quickset.exe
Command Line : "C:\Program Files\Dell\QuickSet\quickset.exe"
ProcessID : 2152
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : QuickSet Application
FileDescription : QuickSet MFC Application
InternalName : direct
LegalCopyright : Copyright © 2001
OriginalFilename : direct.EXE

#:32 [apoint.exe]
ModuleName : C:\Program Files\Apoint\Apoint.exe
Command Line : "C:\Program Files\Apoint\Apoint.exe"
ProcessID : 2184
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal
FileVersion : 5.4.101.118
ProductVersion : 5.4.101.118
ProductName : Alps Pointing-device Driver
CompanyName : Alps Electric Co., Ltd.
FileDescription : Alps Pointing-device Driver
InternalName : Alps Pointing-device Driver
LegalCopyright : Copyright © 1999-2003 Alps Electric Co., Ltd.
OriginalFilename : Apoint.exe

#:33 [intmonp.exe]
ModuleName : C:\WINDOWS\System32\intmonp.exe
Command Line : intmonp.exe
ProcessID : 2188
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal


#:34 [atiptaxx.exe]
ModuleName : C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
Command Line : "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
ProcessID : 2240
ThreadCreationTime : 12.05.2005 16:20:01
BasePriority : Normal
FileVersion : 6.14.10.5028
ProductVersion : 6.14.10.5028
ProductName : ATI Desktop Component
CompanyName : ATI Technologies, Inc.
FileDescription : ATI Desktop Control Panel
InternalName : Atiptaxx.exe
LegalCopyright : Copyright © 1998-2002 ATI Technologies Inc.
OriginalFilename : Atiptaxx.exe

#:35 [msnappau.exe]
ModuleName : C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
Command Line : "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
ProcessID : 2264
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal


#:36 [zlh.exe]
ModuleName : C:\Norman\bin\ZLH.EXE
Command Line : "C:\Norman\bin\ZLH.EXE" /LOAD /SPLASH
ProcessID : 2276
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal


#:37 [gcasserv.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
Command Line : "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
ProcessID : 2292
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Idle
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Service
InternalName : gcasServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : gcasServ.exe

#:38 [ctfmon.exe]
ModuleName : C:\WINDOWS\System32\ctfmon.exe
Command Line : "C:\WINDOWS\System32\ctfmon.exe"
ProcessID : 2340
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:39 [msnmsgr.exe]
ModuleName : C:\Program Files\MSN Messenger\msnmsgr.exe
Command Line : "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
ProcessID : 2360
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal
FileVersion : 6.2.0205
ProductVersion : Version 6.2
ProductName : MSN Messenger
CompanyName : Microsoft Corporation
FileDescription : MSN Messenger
InternalName : msnmsgr
LegalCopyright : Copyright © Microsoft Corporation 1997-2004
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msnmsgr.exe

#:40 [intmon.exe]
ModuleName : C:\WINDOWS\System32\intmon.exe
Command Line : intmon.exe
ProcessID : 2368
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal


#:41 [nip.exe]
ModuleName : C:\Norman\Nvc\BIN\NIP.EXE
Command Line : C:\Norman\Nvc\BIN\NIP.EXE /LOAD
ProcessID : 2396
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal


#:42 [cclaw.exe]
ModuleName : C:\Norman\Nvc\bin\cclaw.exe
Command Line : C:\Norman\Nvc\bin\cclaw.exe /load
ProcessID : 2432
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal


#:43 [apntex.exe]
ModuleName : C:\Program Files\Apoint\Apntex.exe
Command Line : "Apntex.exe"
ProcessID : 2448
ThreadCreationTime : 12.05.2005 16:20:02
BasePriority : Normal
FileVersion : 5.0.1.15
ProductVersion : 5.0.1.15
ProductName : Alps Pointing-device Driver for Windows NT/2000/XP
CompanyName : Alps Electric Co., Ltd.
FileDescription : Alps Pointing-device Driver for Windows NT/2000/XP
InternalName : Alps Pointing-device Driver for Windows NT/2000/XP
LegalCopyright : Copyright © 1998-2003 Alps Electric Co., Ltd.
OriginalFilename : ApntEx.exe

#:44 [wuauclt.exe]
ModuleName : C:\WINDOWS\System32\wuauclt.exe
Command Line : "C:\WINDOWS\System32\wuauclt.exe"
ProcessID : 2488
ThreadCreationTime : 12.05.2005 16:20:10
BasePriority : Normal
FileVersion : 5.4.3790.2182 built by: srv03_rtm(ntvbl04)
ProductVersion : 5.4.3790.2182
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Automatic Updates
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:45 [bttray.exe]
ModuleName : C:\Program Files\Dell\Bluetooth Software\BTTray.exe
Command Line : "C:\Program Files\Dell\Bluetooth Software\BTTray.exe"
ProcessID : 2516
ThreadCreationTime : 12.05.2005 16:20:10
BasePriority : Normal
FileVersion : 1.4.1 Build 5
ProductVersion : 1.4.1 Build 5
ProductName : Bluetooth Software 1.4.1 Build 5 SP4
CompanyName : WIDCOMM Inc.
FileDescription : Bluetooth Tray Application
InternalName : BTTray
LegalCopyright : Copyright 2000-2003, WIDCOMM, Inc.
OriginalFilename : BTTray.exe

#:46 [infoclient.exe]
ModuleName : C:\Program Files\Infotriever\Agent\infoclient.exe
Command Line : "C:\Program Files\Infotriever\Agent\infoclient.exe" -startup
ProcessID : 2544
ThreadCreationTime : 12.05.2005 16:20:11
BasePriority : Normal
FileVersion : 2, 7, 0, 0
ProductVersion : 2, 7, 0, 0
ProductName : InforBit Client
CompanyName : InforBit
FileDescription : infoclient
InternalName : infoclient
LegalCopyright : Copyright © 2004
OriginalFilename : infoclient.exe

#:47 [btstac~1.exe]
ModuleName : C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
Command Line : C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE -Embedding
ProcessID : 2800
ThreadCreationTime : 12.05.2005 16:20:12
BasePriority : Normal
FileVersion : 1.4.1 Build 5
ProductVersion : 1.4.1 Build 5
ProductName : Bluetooth Software 1.4.1 Build 5 SP4
CompanyName : WIDCOMM Inc.
FileDescription : Bluetooth Stack COM Server
InternalName : BTStackServer
LegalCopyright : Copyright 2000-2003, WIDCOMM, Inc.
OriginalFilename : BTStackServer.exe

#:48 [gcasdtserv.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
Command Line : "C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe"
ProcessID : 3280
ThreadCreationTime : 12.05.2005 16:20:19
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Data Service
InternalName : gcasDtServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : gcasDtServ.exe

#:49 [vpngui.exe]
ModuleName : C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
Command Line : "C:\Program Files\Cisco Systems\VPN Client\vpngui.exe"
ProcessID : 3392
ThreadCreationTime : 12.05.2005 16:21:24
BasePriority : Normal
FileVersion : 4.0.1 (Rel)
ProductVersion : 4.0.1 (Rel)
ProductName : Cisco Systems VPN Client
CompanyName : Cisco Systems, Inc.
FileDescription : Cisco Systems VPN Client
InternalName : vpngui
LegalCopyright : Copyright © 1998-2003 Cisco Systems, Inc.
OriginalFilename : VPNGUI.EXE

#:50 [outlook.exe]
ModuleName : C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
Command Line : "C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE" /recycle
ProcessID : 3880
ThreadCreationTime : 12.05.2005 16:21:39
BasePriority : Normal


#:51 [winword.exe]
ModuleName : C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
Command Line : "C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" -Embedding
ProcessID : 3388
ThreadCreationTime : 12.05.2005 16:22:03
BasePriority : Normal


#:52 [cidaemon.exe]
ModuleName : C:\WINDOWS\system32\cidaemon.exe
Command Line : cidaemon.exe DownLevelDaemon "c:\system volume information\catalog.wci" 196672l 428l
ProcessID : 1964
ThreadCreationTime : 12.05.2005 16:26:42
BasePriority : Idle
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Indexing Service filter daemon
InternalName : cidaemon.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : cidaemon.exe

#:53 [giantantispywaremain.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
Command Line : n/a
ProcessID : 1664
ThreadCreationTime : 12.05.2005 17:30:03
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Main
InternalName : GIANTAntiSpywareMain
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : GIANTAntiSpywareMain.exe

#:54 [giantantispywaremain.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
Command Line : n/a
ProcessID : 1668
ThreadCreationTime : 12.05.2005 17:34:26
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Main
InternalName : GIANTAntiSpywareMain
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : GIANTAntiSpywareMain.exe

#:55 [giantantispywareupdater.exe]
ModuleName : C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareUpdater.exe
Command Line : n/a
ProcessID : 3176
ThreadCreationTime : 12.05.2005 19:00:19
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Updater
InternalName : GIANTAntiSpywareUpdater
LegalCopyright : Copyright 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft and Windows are registered trademarks of Microsoft Corporation. SpyNet™ is a trademark of Microsoft Corporation.
OriginalFilename : GIANTAntiSpywareUpdater.exe

#:56 [sol.exe]
ModuleName : C:\WINDOWS\system32\sol.exe
Command Line : "C:\WINDOWS\system32\sol.exe"
ProcessID : 4072
ThreadCreationTime : 12.05.2005 19:47:46
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Solitaire Game Applet
InternalName : sol.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : sol.exe

#:57 [iexplore.exe]
ModuleName : C:\Program Files\Internet Explorer\iexplore.exe
Command Line : "C:\Program Files\Internet Explorer\iexplore.exe"
ProcessID : 3716
ThreadCreationTime : 12.05.2005 20:09:58
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:58 [ad-aware.exe]
ModuleName : C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
Command Line : "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe"
ProcessID : 2848
ThreadCreationTime : 12.05.2005 20:28:10
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0



Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
42 entries scanned.
New critical objects:0
Objects found so far: 0


22:43:25 Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:11:17.793
Objects scanned:106280
Objects identified:0
Objects ignored:0
New critical objects:0
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#2
GR@PH;<'S

GR@PH;<'S

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tone-m,
Can you please download
HijackThis
After you have downloaded it and Unzipped it, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and then can you please post the Logfile ;)

GR@PH;<'S :tazz:
  • 0

#3
GR@PH;<'S

GR@PH;<'S

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Please follow the instructions located in Step Five: Posting a Hijack This Log. Post your HJT log as a reply to this thread, which has been relocated to the Malware Removal Forum for providing you with further assistance.

Kindly note that it is very busy in the Malware Removal Forum, so there may be a delay in receiving a reply. Please also note that HJT logfiles are reviewed on a first come/first served basis.
  • 0

#4
tone-m

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Thank you for your help. I will post a HijackThis log later on today.
  • 0

#5
tone-m

tone-m

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Hello Malware team. I was referred here by the Ad-Aware people. I am sending you a Hickjack this log and appreciate any asistance you may offer. This quicknavigate.com is going on my nerves

Best regards from tone-m

Logfile of HijackThis v1.99.1
Scan saved at 13:16:23, on 13.05.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\shnlog.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\intmonp.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Norman\bin\ZLH.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Norman\Nvc\BIN\NIP.EXE
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Infotriever\Agent\infoclient.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\System32\intmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Norman\bin\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\tone\Desktop\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp1D9B.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Infotriever.lnk = C:\Program Files\Infotriever\Agent\infoclient.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save page in SuperOffice - res://C:\PROGRA~1\SUPERO~1\SoIeExtensions.dll/SavePageInSuperOffice.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {046255F8-3E5B-40D1-A240-4E82A3D34FB9} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {046255F8-3E5B-40D1-A240-4E82A3D34FB9} - (no file) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\Software\..\Telephony: DomainName = ntrans.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ntrans.com
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
  • 0

#6
Michelle

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Welcome to Geeks to Go!

If you still need help with your system, please post a new HiJackThis log.
  • 0

#7
tone-m

tone-m

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Yes, please I still need help. My new Hijack this log is:

Logfile of HijackThis v1.99.1
Scan saved at 14:13:40, on 26.05.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\shnlog.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Norman\bin\ZLH.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\WINDOWS\System32\intmon.exe
C:\Norman\Nvc\BIN\NIP.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Infotriever\Agent\infoclient.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Norman\bin\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\tone\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp2FE9.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Infotriever.lnk = C:\Program Files\Infotriever\Agent\infoclient.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save page in SuperOffice - res://C:\PROGRA~1\SUPERO~1\SoIeExtensions.dll/SavePageInSuperOffice.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {046255F8-3E5B-40D1-A240-4E82A3D34FB9} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {046255F8-3E5B-40D1-A240-4E82A3D34FB9} - (no file) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\Software\..\Telephony: DomainName = ntrans.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ntrans.com
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
  • 0

#8
Michelle

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First and foremost, I need you to disable Microsoft Anti-Spyware as it could interfere with cleaning your system. To disable the program, follow the instructions below:
1.) Right click on the Microsoft Antispyware tray icon (a little red and yellow circle looking thing)
2.) Click on Security Agents Status (Enabled)
3.) Click on Disable Real-time Protection.

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Please RIGHT-CLICK: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

I need you to copy all of the Killbox file paths below and paste them into Notepad.

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.

* Save it to your desktop.

* Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\system32\hhk.dll
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\System32\ole32vbs.exe
C:\WINDOWS\System32\hp2FE9.tmp


* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

While still in Safe Mode, do the following:

Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/

O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp2FE9.tmp

O9 - Extra button: Microsoft AntiSpyware helper - {046255F8-3E5B-40D1-A240-4E82A3D34FB9} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {046255F8-3E5B-40D1-A240-4E82A3D34FB9} - (no file) (HKCU)


Close HiJackThis.

Reboot into normal mode.

1.) Download, install, and run CleanUp!

2.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan.
  • 0

#9
tone-m

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Hello bananafanafo

Thank you for posting very clear and easy to understand instructions. I have done everything you suggested. The new logs are below.

Thanks tone-m

Logfile of HijackThis v1.99.1
Scan saved at 22:47:35, on 30.05.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\Norman\bin\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Norman\bin\ZLH.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Norman\Nvc\BIN\NIP.EXE
C:\Norman\Nvc\bin\cclaw.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Program Files\Infotriever\Agent\infoclient.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\tone\Desktop\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Infotriever.lnk = C:\Program Files\Infotriever\Agent\infoclient.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save page in SuperOffice - res://C:\PROGRA~1\SUPERO~1\SoIeExtensions.dll/SavePageInSuperOffice.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\Software\..\Telephony: DomainName = ntrans.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ntrans.com
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Active Scan:
ncident Status Location

Adware:Adware/Popuper No disinfected Windows Registry
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\tone\Desktop\backups\backup-20050530-211833-554.dll
Adware:Adware/Virmaid No disinfected C:\WINDOWS\system32\perfcii.ini
  • 0

#10
Michelle

Michelle

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Run HijackThis. Place a check next to the following items and click FIX CHECKED:

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)


Close HiJackThis.

Delete this file, in bold:
C:\WINDOWS\system32\perfcii.ini

Post another HiJackThis log and let me know if you're having any other problems!
  • 0

#11
tone-m

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Hello again

I have completed your last suggestions and I am enclosing a new HiJackThis log. My computer seems to be working fine now, all funny security warnings are gone, my IE is doing what I want it to do and the yellow triangle is gone. Thank you so much for your help, I would never have figured this out without you.

Logfile of HijackThis v1.99.1
Scan saved at 09:46:34, on 31.05.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Norman\bin\ZLH.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Dell\Bluetooth Software\BTTray.exe
C:\Norman\Nvc\BIN\NIP.EXE
C:\Program Files\Infotriever\Agent\infoclient.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\Norman\bin\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\Norman\Nvc\bin\cclaw.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\SuperOffice\SoCrm.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\WINDOWS\system32\mstsc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\tone\Desktop\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Infotriever.lnk = C:\Program Files\Infotriever\Agent\infoclient.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save page in SuperOffice - res://C:\PROGRA~1\SUPERO~1\SoIeExtensions.dll/SavePageInSuperOffice.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\Software\..\Telephony: DomainName = ntrans.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ntrans.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ntrans.com
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

tone-m
  • 0

#12
Michelle

Michelle

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Ok, great! You're very welcome! One last question, then I will post my recommendations for keeping your system clean. I highly recommend downloading XP Service Pack 2.

Do you know what ntrans.com is that's listed in HiJackThis under your ISP?

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ntrans.com

Edited by bananafanafo, 31 May 2005 - 02:28 AM.

  • 0

#13
tone-m

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Hello. Yes I know what ntrans.com is and it should be a trusted site.
  • 0

#14
Michelle

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Good!

I recommend going to http://www.microsoft.com click on "Windows Update" on the left side, then click "Express Install" to install the latest security updates which include Service Pack 2.

Congratulations your log is clean! Great job on the clean up :tazz:

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Ewido Security Suite <= Protection against Trojans, Worms, Dialers, Hijackers, Spyware, and Keyloggers.

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definitely a must have. Two good free versions are Sygate and ZoneAlarm.

  • 0

#15
Michelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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