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How do I get rid of a browser redirect?


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#1
Arni

Arni

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Hi

I need a little help. One of my kids clicked on an uncommanded pop-up and, I think, infected my system with a malware program that redirects the web browser to other web sites. The redirect has something to do with prowebsecurity.

I got caught up in running the protocol from the Malware and Spyware cleaning Guide and did the steps there: TFC, Sysrestore point, ERUNT, Malwarebuytes', System virus scan, Windows Update and Test. Test was failed - same behaviour so I went with RootRepeal.

The Malwarebytes scan gave me an error message.

I have pasted in the Rootkit detection report. Hey, maybe I did the wrong protocol - I could use a little help. Thanks
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#2
Broni

Broni

    Kraków my love :)

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Wrong forum....

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
Arni

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Broni

Thanks. Please delete the thread and take good care of yourself.

Arni
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