Yes, we have to use Office 97 because our office did not want anything later than that, and the techies in our office walk with their noses pointed towards Saturn--no point in asking them for assistance. Now that you have guided me so wonderfully, I think that I am able to figure out the problem by myself by a trial-and-error method.
The world may be flat but I am extremely sorry for having asked you to help me at such a late hour--at least by our Indian standards. Let me experiment for a bit based on your advice and then get back to you. I have just managed to get the "Terminology List" and the "Patient List" from the FTP using FileZilla. I shall remain eternally grateful to you for having assisted me with this.
On my next visit to Cupertino, we shall meet. I owe you one, buddy.
Bye for now as I have to pick up my daughter from school.
PS. The files are Word documents, Adobe Acrobat files, and Excel files.
Edited by Transcriptionist, 06 August 2009 - 11:47 PM.