Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Virus from hxxp://free-tvshows.com does not allow you to open windows


  • Please log in to reply

#1
Roufes

Roufes

    New Member

  • Member
  • Pip
  • 2 posts
Hello...

And thank you for taking the time to read this message. a couple days ago I was using my Windows XP laptop to watch entourage online at suddelny my AVG Tray closed by itself and i got unexcpected pop-ups as well as 3 new shortcuts on my desktop that where something like "yourporn.com". I immediatley thought that I have a virus so I googled the symptoms and came across a forum that said that what i had was spyware and to get rid of it i would need spyware removal software. Obeying the command i ran spyware software at full scan and it displayed a report of 100+ spywares I clicked to delete them but then I got a dialog that said that a few of them could'nt be deleted. Not thinking much about it I continued using my laptop the same until yesterday I came home from lunch and noticed that my laptop was shut down. When I tried opening it it gave me the "your computer was unexcpectedley shut down" so i chose to start it normally and thats when I got the "STOP: C0000221 Unknown Hard Error" and below it it also stated "Unknown Hard Error". Then I tried restarting it and it still came up with the same BSOD and when i tried starting it in safe mode it gave me the "A problem has been detected and windows has..." and below it it stated "*** STOP: 0x0000008E (0xC0000005,0x81A80286,0xFAF7E828,0X00000000)". I don't have the setup disks for Windows XP so I tried Avira Rescue CD first time a ran it at full scan it scanned the entire computer and came up with 950+ records but no warnings or infections. So I decided to try to update it. When I tried to update it within seconds it said update successful but there was nothing written in the dialog box. So i tried to scan and within seconds of starting it it said scan successful but next to the items scanned it remained at 0, so i did a hard reboot and next i started the rescue CD again. This time however when I started it, it showed me a dialog that said that the scanner was not found so that i couldn't scan my laptop. I tried making another Avira rescue cd but the same problem occurs. I now can't use windows or the recovery disk.

Please help me
Roufes

Edited by Rorschach112, 11 August 2009 - 05:21 PM.

  • 0

Advertisements


#2
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Hello Roufes

Welcome to G2Go. :)
=====================
  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTListIt.Txt and Extras.Txt. These are saved in the same location as OTListIt2.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
===========
Download This file. Note its name and save it to your root folder, such as C:\.

  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
  • Click on this link to see a list of programs that should be disabled.
  • Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
  • Allow the driver to load if asked.
  • You may be prompted to scan immediately if it detects rootkit activity.
  • If you are prompted to scan your system click "Yes" to begin the scan.
  • If not prompted, click the "Rootkit/Malware" tab.
  • On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click the Scan button to begin. (Please be patient as it can take some time to complete)
  • When the scan is finished, click Save to save the scan results to your Desktop.
  • Save the file as Results.log and copy/paste the contents in your next reply.
  • Exit the program and re-enable all active protection when done.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP