I do have a few questions with regards to posting the logs of the removals as at the time I could not access this site nor the internet. I did however save the logs and should be able to retrieve them and post them if this is the correct area...please advise?
There was a message saying that not all the items could be removed but that had been added to the delete on reboot list and a log file was created in C:\Windows\System 32\msxmlm.dll location.
On reboot all the icons installed following the infection were removed and access to the internet was restored...
I followed the Virus, Spyware and Trojan Removal_Malware and Spyware Cleaning Guide up to Step Four: Reboot-Test...and here I am all going well so far.
As I already have Norton 2009 installed I didn't think it necessary to uninstall and select another antivirus protection as the guide advises in step 2 - please confirm this was a correct action to take - 
At the moment I'm typing this to you so am not aware of any problems as yet and will save Step Five: Rootkit Detection until such time as required. I've installed the windows updates which were recommended but none were critical I believe.
This does lead me to inquire why my laptop was infected when I thought it was properly protected by Norton AV 2009? Any answers welcomed.
Hopefully that'll be all for now and what remains to be said is a HUUUUUGGGGGE THANKS to all those who provide such fantastic and valuable information. I don't know where I'd be without you...climbing the walls and pennyless no doubt!
Great work!
Issi
Attached Files
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mbam_log_2009_08_06__21_28_10_.txt 2.2KB
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