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an unhandled win32 exception occurred in svchost.exe [1556]


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#16
techvech

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just to let you know:
theres another error i have been getting :

A problem has been detected and windows has been shut down to prevent damage to your computer, the problem seems to be caused by the following file:
rdbss.sys
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#17
edge2022

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Ok...
Go to the directory C:\Windows\Minidump
Make sure that invisible files are visible.
Zip up all the recent dump files in that directory and attach the .zip archive to your next post.
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#18
techvech

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hii
i am back today :)

i have been away for last 10 days and haven't used internet on my laptop and surprisingly haven't got any errors...

may be its just when using the internet , i get the errors..

you still want me to attach the dump files here ?
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#19
edge2022

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Try using the internet and see if any BSODs pop up...
Attach the minudump files so that I can take a look at what has been causing the problems.
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#20
techvech

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okies
i am attaching the zip files
i no longer get those error boxes
but still the net stops working after some time and i have to restart...
and sometimes during restart i get the BSOD

Attached Files


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#21
edge2022

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The bugcheck code you are getting is 0xd4, right?
What is the make/model of your computer?
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#22
techvech

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I know i am sounding stupid but whats..
The bugcheck code you are getting is 0xd4

i have a toshiba M100 Satellite Series laptop..
THE OS I use is Win XP professional
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#23
edge2022

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The bugcheck code you are getting is 0xd4

When a BSOD pops up, there is an error code. Is the error code you get 0x000000d4?

Check your RAM... click on Memtest Instructions in my sig and follow the directions. Tell me the results of the test.
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#24
techvech

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hey i'll do that ASAP

strange , but i haven't had any problems for last 2 days !!
:)
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#25
techvech

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hi..
i have been waiting for your posts about the next step :)
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#26
edge2022

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Have you checked your RAM yet?
Are you experiencing any problems (BSODs, freeze ups, random reboots, etc.)?

Also, can you boot into Safe Mode now?
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#27
techvech

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can i use the USB version of Memtest ...
its on their homepage..
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#28
techvech

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no i can't boot into safemode
i get something like... press esc to cancel loading sptd.sys
and then the blue screen saying...

could not load windows..
check your system for viruses or remove any newly installed harddisks etc etc....

and my system does have some viruses, my Anti Virus detected them ,but couldn't fix all of them...

do you suggest i go for a reinstallation of the Operating System ?
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#29
edge2022

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do you suggest i go for a reinstallation of the Operating System ?

If you have everything backed up safely and are willing to do it, this is the easiest way to go.
Do you have a reinstallation disc or a recovery partition?
If you have a friend with a Windows XP CD then borrow the CD, and run a repair: http://www.geekstogo...ws-XP-t138.html

Explain all the things wrong with your computer now, so that we are on the same page. Include all the errors that you get and any blue screens (give me the code (0xXXXXXXXX) and any other files mentioned that might have caused the problem (XXXXX.sys))

If your BIOS supports booting from USB, then you can use that version.
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#30
techvech

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hey thanks

is it different from repairing it the way you told me... by burning the disc with the recovery iso i downloaded ?
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