[m3bik]

Ok, here's my situation...

A lady dropped a laptop off at my house. The laptop does not power on, so she's ready to dispose of it. She's trying to get some pictures off of it first...

I hooked the hard drive up to one of those IDE to USB adapters. I can access most of the hard drive.

The pictures in question are in "F:\Documents and Settings\username\My Documents" There was a password set for this specific user on the computer, so her personal files are also protected. When I try to access the folder, I get the error message "Access Denied."

If the computer turned on, I could easily get the login information, login and get the pictures... However, I'm not able to do so. Even if I knew the password, it does not give me the option to input it. It just says Access Denied. Are there any work-arounds?

I can't access anything in "F:\Documents and Settings\username" at all. That's all I need to do, but remember- I'm not booting from this hard drive, so I'm not logged in...............

Any ideas?

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I'm going to try the instructions posted at http://www.geekstogo...mp-t246213.html

Which tells me to take ownership of the files, which can be found at http://support.microsoft.com/kb/308421

I'll post my results, but I might have it from here..

[m3bik]

I'm going to try the instructions posted at http://www.geekstogo...mp-t246213.html

Which tells me to take ownership of the files, which can be found at http://support.microsoft.com/kb/308421

I'll post my results, but I might have it from here..

[m3bik]

Ok, I'm using XP Pro and I've already turned off "Use simple file sharing."

I then right click on the folder I'm trying to change, click Properties, go to the Security tab, click Advanced, click the Owner tab, click my username, and then click OK.

Just as I'm told.

I still get this error:



I click Continue and get this error:

Edited by m3bik, 07 August 2009 - 09:18 PM.

[m3bik]

Am I missing something? or am I doing it wrong?

Help? Please.

[rshaffer61]

Sorry for the long response but we have been very busy.
Have you tried to log in as the Administrator?
Not your account that has Admin rights but the administrator.

[m3bik]

It is a dell laptop. This is the third time I've seen this happen with Dell laptops! The hard drive would turn on when plugged in, but within a minute, the hard drive would just "crap out" or turn off by it self. There was this very annoying sound when it did that too.

That's what my problem was. I could do what ever I wanted for the first minute, but when the hard drive turned off, I had to unplug the usb cable and replug it in... To have yet another minute, or so, to do something else.

I was able to finally get it once I figured all of this out.