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Problem Installshield Setup


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#1
gauravit_1

gauravit_1

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Friends,
I am trying to install one program but its not starting the setup file.
Using exehdr.exe i could make out that its an NE binary file format.
I also installed the Patch from installshield website isscript.msi.
Please help me in RUNNING THIS installer.
I have run the Hijackthis and below is the log file.
Thanking you in anticipation,
Gaurav
Logfile of HijackThis v1.98.0
Scan saved at 1:12:25 PM, on 7/19/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\CMSynergy\ccm62\bin\util\ccm_ess.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Programme\OfficeScan NT\ntrtscan.exe
C:\WINNT\System32\nvsvc32.exe
D:\oracle\Ora92e\bin\omtsreco.exe
C:\Programme\OfficeScan NT\ofcdog.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Programme\OfficeScan NT\tmlisten.exe
d:\Program Files\Verity\Ultraseek5.2\bin\seekd.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\inetsrv\inetinfo.exe
d:\Program Files\Verity\Ultraseek5.2\bin\pyseekd.exe
C:\WINNT\Explorer.EXE
D:\programs\dsktwist\DSKTWIST.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Programme\OfficeScan NT\pccntmon.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINNT\hh.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\cmd.exe
C:\PATH\HijackThis.exe
d:\Program Files\The Cleaner\cleaner.exe
d:\Program Files\The Cleaner\tca.exe
d:\Program Files\The Cleaner\tcm.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://srv-intranet
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://srv-intranet
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by DELMIA INDIA
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.254.150:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.dassault-systemes.fr;*.deneb.com;*.deneb-hi.com;*.dassault.com;heino;tandberg;capri;<local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [DesktopTwister] D:\programs\dsktwist\DSKTWIST.EXE
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Programme\OfficeScan NT\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://srv-intranet
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = deg.ds
O17 - HKLM\System\CCS\Services\Tcpip\..\{5982FE69-9638-4EAD-A969-D795B0F48717}: Domain = deg.ds
O17 - HKLM\System\CCS\Services\Tcpip\..\{EDF155EA-DBB4-469B-A7F4-6C700E27371C}: Domain = deg.ds
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = deg.ds
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = deg.ds,ds,dassault-systemes.fr
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = deg.ds
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = deg.ds,ds,dassault-systemes.fr
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = deg.ds,ds,dassault-systemes.fr
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
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#2
gauravit_1

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<_< :D
Please reply immediately...
I dont understand why is it not letting the installshield work do i have to install some patch
Gaurav
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#3
admin

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Are you getting an error messages?

Are you able to install any other programs?

Are you installing this from a CD, or was it a downloaded file?
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#4
gauravit_1

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I am not getting any error message and the software is from a CD and its inside a LAN which is secure from outside viruses.
If i click on the EXE file its just not starting to install.
I checked from exehdr that its a file from installshield and is in NE format.
Iam able to install any other installation except installshield one. I have one more installable file which is behaving the same way.
My other friends are able to install that file.
I regularly install and uninstall files so is it the problem..?
Please reply soon
THanking you in anticipation
Gaurav
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#5
gauravit_1

gauravit_1

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<_<
Do I need to apply any windows Patch..
Please reply
Gaurav
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#6
admin

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I do remember a virus causing this problem similar to this.

Run a free online virus scan here:
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Nice avatar BTW. <_<
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