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Failed to Query TCIP IP Setting of the Connection. Cannot Proceed


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#1
Phenyx ClanClan

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Yesterday I reinstalled Windows XP Home Edition onto my stock HP Pavilion a1100y, everything was going smooth, all the usual stuff. But when I went to activate Windows, it said that no connectivity could be established, and when I checked the connection in the control panel, the IP address and the other numbers where blank. Ive tried rebooting the modem, but to no avail. My ISP is Comcast and I use a Touchstone Telephony Modem. I dont know if the problem is my computer, the "Link" light still flashes on even though my computer doesnt connect, or if the problem is that Im not rebooting long enough or even in the right fashion! Please Im not too "tech savvy" but I can do basic tasks so long as you dont word it too complicated! Help is much appreciated, sorry if something like this has already been posted.

Best regards, Phenyx
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#2
diabillic

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Run an ipconfig /all from the command line and paste the results.
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#3
diabillic

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Run an ipconfig /all from the command line and paste the results.
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#4
baula

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firs of all make sure ur NIC card driver is installed?
second make sure all cables like NIC, Routers/modem are okay.
third check power for all internet related peripherals.

What connection do u have? like DSL, broadband.
Do u have modem only or modem/router/DSL?
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#5
Phenyx ClanClan

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Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Phenyx.PHENYX-24742666>ipconfig/all

Windows IP Configuration


C:\Documents and Settings\Phenyx.PHENYX-24742666>


Not too sure if I did it right. As for my connection, its wired broadband, computer to modem via ethernet.
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#6
diabillic

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The command should be ipconfig /all, copy and paste that.

Can you also post a screenshot of the device manager?
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#7
Phenyx ClanClan

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That long file path is there when I start the command prompt. I dont know how to remove it, or at least change it. Ive tried clearing using the cls command, but the file path still remains. And not to sound difficult, but I dont know where the device manager is.
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#8
diabillic

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You dont need to :)

You can open up the Run box then type devmgmt.msc to bring up Device Manager.

Edited by diabillic, 10 August 2009 - 02:56 PM.

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