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Slow vista boot with a white screen


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#1
iboard10

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For the past few days my desktop has been taking 5min too fully boot up. The is a new thing that just started, before it would take about a min for the system to fully boot. I am running Vista SP 2 on an HP pavilion a6030n. i have an AMD athlon dual-core with 4gb of ram.
I have notice that along with this issue there are three event codes popping up at every start up:
1)
Critical: event ID- 100, task category- boot performance monitoring, source- diagnostic performance.
2)
Warning: event ID- 200, task category- shutdown performance monitoring, source- diagnostic performance.
3)
Warning: event ID- 102, task category- boot performance monitoring, source- diagnostic performance.

I have run Malwarebytes, Avira, defragmented (twice), memory diagnostics tool, advanced system care pro, CCleaner, all with nothing! i have looked high and low on the net for the event IDs with nothing to show for it.

Any ideas?
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#2
Broni

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1. Please download VEW and save it to your Desktop: http://images.malwar...om/vino/VEW.exe

Double-click VEW.exe then under Select log to query, select:
Application
System


Under Select type to list, select:
Critical (Vista only)
Error


Click the radio button for Number of events
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

In Notepad, click Edit > Select all then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V on your keyboard to paste the log.


2. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below.

If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, then you have bad RAM.
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#3
iboard10

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cool... i am running the memtest right now...
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#4
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OK.
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#5
iboard10

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I did the memtest and let it do 5 passes without any errors. I am running two sticks of ram, 2gb each, for a total of 4gb.

here is the VEW log:

Vino's Event Viewer v01b run on Windows Vista
Report run at 09/08/2009 12:22:29 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 09/08/2009 7:16:01 PM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 7:16:01 PM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 8:06:23 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 8:06:23 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 6:05:32 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 6:05:32 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 5:33:09 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 5:33:09 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 5:27:59 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 5:27:59 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 5:17:59 AM
Type: Error Category: 0
Event: 12289 Source: VSS
Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7,0xc0000000,0x00000003,...). hr = 0x80070005.

Log: 'Application' Date/Time: 09/08/2009 4:59:19 AM
Type: Error Category: 101
Event: 1002 Source: Application Hang
The program avcenter.exe version 9.0.0.18 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 1780 Start Time: 01ca18ae03ace2ec Termination Time: 6

Log: 'Application' Date/Time: 09/08/2009 4:54:32 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 4:48:03 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 09/08/2009 4:48:03 AM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 08/08/2009 10:08:44 PM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 08/08/2009 10:08:44 PM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 08/08/2009 9:20:02 PM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 08/08/2009 9:20:02 PM
Type: Error Category: 0
Event: 11 Source: Microsoft-Windows-CAPI2
Failed extract of third-party root list from auto update cab at: <http://www.download....uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. .

Log: 'Application' Date/Time: 08/08/2009 8:15:38 PM
Type: Error Category: 0
Event: 8194 Source: VSS
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {688aee30-788f-4c13-931a-1ef964a6f7a1}

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/06/2009 5:32:46 AM
Type: Critical Category: 64
Event: 10111 Source: Microsoft-Windows-DriverFrameworks-UserMode
The device Creative Zen MicroPhoto (location Port_#0007.Hub_#0002) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

Log: 'System' Date/Time: 13/06/2009 5:32:46 AM
Type: Critical Category: 64
Event: 10110 Source: Microsoft-Windows-DriverFrameworks-UserMode
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 09/08/2009 7:16:04 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 09/08/2009 7:14:24 PM
Type: Error Category: 0
Event: 19 Source: Microsoft-Windows-PrintSpooler
The print spooler failed to share printer HP DeskJet 950C/952C/959C with shared resource name HP DeskJet 950C 952C 959C. Error 2114. The printer cannot be used by others on the network.

Log: 'System' Date/Time: 09/08/2009 7:14:24 PM
Type: Error Category: 0
Event: 19 Source: Microsoft-Windows-PrintSpooler
The print spooler failed to share printer HP Photosmart C3100 series with shared resource name HP Photosmart C3100 series. Error 2114. The printer cannot be used by others on the network.

Log: 'System' Date/Time: 09/08/2009 8:06:20 AM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 09/08/2009 6:05:31 AM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 09/08/2009 6:03:40 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 6:03:34 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 5:33:03 AM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 09/08/2009 5:31:22 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 5:30:40 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 5:27:53 AM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 09/08/2009 5:25:47 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 5:25:03 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 4:47:57 AM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 09/08/2009 4:45:35 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 09/08/2009 4:45:29 AM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 08/08/2009 10:08:45 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

Log: 'System' Date/Time: 08/08/2009 10:06:49 PM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 08/08/2009 10:06:45 PM
Type: Error Category: 0
Event: 46 Source: volmgr
Crash dump initialization failed!

Log: 'System' Date/Time: 08/08/2009 9:20:00 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.
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#6
Broni

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As I said:

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below


So, try starting computer with ONE stick at a time, and see, if it changes boot time.

I'm checking your event log.
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#7
Broni

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95% of errors in "Aplication" log are related to Windows updates, so it's quite "normal" unless you have some serious issues with updating Windows. Do you?

"System" log shows 2 critical errors, event 10111, and 10110. They both seem to be related to some external devices drivers, like Zune.
Regular errors come mosty from two sources:
- event 7022, Source: Service Control Manager; you can read more about it here, and see, if any applies to you: http://www.eventid.n...d...ger&phase=1
- Event: 46 Source: volmgr; there is no info about this error; maybe reinstalling sound driver?

However, however, errors happen, and everyone has them in Event Viewer, so don't panic.
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#8
iboard10

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So, try starting computer with ONE stick at a time, and see, if it changes boot time.

I'm checking your event log.


I did this and there was no change in the boot time... maybe a little slower due to there being less RAM but nothing much.
I should say also that what ever is going on is only effecting the boot... or at least it seems. once the computer is on it is fine...
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#9
Broni

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Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach the file to your next reply.
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#10
iboard10

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The file is attached... hopefully this helps...

Attached Files


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#11
Broni

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I don't see too many startups there.
Do you have any external devices connected?
If so, disconnect all of them, except for keyboard, and mouse.
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#12
iboard10

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The only external devices connected would be the keyboard, mouse, network adapter, and speakers. and did you want me to do anything when i detach the external devices or just see if it helps the boot time?
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#13
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Yes, but you're OK.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
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#14
iboard10

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here are the results of the security check

Results of screen317's Security Check version 0.98.7
Windows Vista Service Pack 2
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira AntiVir Personal - Free Antivirus


WMIC entry does not exist for antivirus; attempting automatic update.
Avira updated!
``````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner (remove only)
Java™ 6 Update 15
Java™ 6 Update 5
Java™ 6 Update 7
Out of date Java installed!
Adobe Flash Player 10
Adobe Reader 8.1.6
Out of date Adobe Reader installed!
``````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe

Windows Defender MSASCui.exe

``````````````````````````````
DNS Vulnerability Check:

GREAT! (Very random)

`````````End of Log```````````
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#15
Broni

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Side note: you should uninstall older Java versions
Java™ 6 Update 5
Java™ 6 Update 7


I'm not sure what's going on here.

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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