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Packed.Generic.200! Please help!

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Hello Group,
I hope this is where I am suppose to post this...I have read a few of the things in a couple areas and tried a few things...restarted my computer several times and I am really getting to the point of exhausting all avenue's...I am hoping some one will help me...I encountered this problem...a couple suggestions have been made to upload malwarebytes and my problem is this virus will not allow me to get to any website containing Nortons Support,Malwarebytes or etc...

I am really getting sore here...

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