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Windows logs me off as soon as I log in


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#1
RaidersFan

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Hi folks,

I was deleting some duplicate files when I stupidly deleted some files that shouldn't have been deleted. On rebooting my computer XP shows me the login screen.

When I try to login, I'm immediatley returned to the login screen again. This also happens in safe mode.

I have the XP Pro reinstall CD, but no recovery disk that I can boot off of. I'm at a loss as to what to do. Should I contact Dell Support (ugh) and try to get a recovery disk, or is there another solution?

Thanks.
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#2
RaidersFan

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Update: I tried making a recovery disk that I could transfer the userinit.exe file over and see if that would help.

I got a stop error while the disk was loading at startup:

"A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time.... Run Chdsk /f..."
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#3
Broni

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
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#4
RaidersFan

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Thanks for the reply, I did what you said and ran the utility. I got this message when it was done.

I ran the test and got:

"Operation Completed Succesfully"
"Disposition Code = 0x00"
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#5
Broni

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No errors then.

I tried making a recovery disk that I could transfer the userinit.exe file over and see if that would help

Are you actually booting form that CD?

This is how it's done:

We will have to create a small 'fix CD' to solve this problem.
Please download RC.ISO and save it somewhere you can find it.
Also download MagicISO and install it.

Start MagicISO. You should see a window informing you about the full version of MagicISO.
In the bottom right select Try It! and the program will open.
Click on File and then on Open and navigate to the RC.ISO file you downloaded. Select it, and click Open.

First, we'll need to add a clean version of userinit.exe to the current RC.ISO
  • In the upper right pane, double click on the i386 folder.
  • Right click in the upper right pane and select Add Files...
  • Navigate to C:\Windows\System32 and select userinit.exe
  • Then click Open to add userinit.exe to the CD image.
  • Click File and select Save As...
  • Name the file RCplus and save it somewhere you can find it.
Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.
  • Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.
  • Click on Tools and select Burn CD/DVD with ISO.... A window will appear.
  • Click on the little folder to the right of CD/DVD Image File then navigate to the newly created RCplus.iso Image file and click Open.
  • In the CD/DVD Writing Speed drop-down menu choose the 8X setting.
  • Under Format make sure that Mode 1 is selected.
  • And finally, click on the Burn it! button to burn RCplus.iso to disk.
Once the disk is burned, put it in the machine you want to fix and restart it.
Boot to the CD just as you would with a Windows XP disk.
At the Welcome to Setup screen, press R to enter the Recovery Console.
Choose the installation to be repaired by number (usually 1) and press Enter.
When you are asked for the Administrator password, enter the password or leave it blank (default) and press Enter.

At the C:\Windows> prompt, type the following commands pressing Enter after each one. Note: Watch the spaces.D:
cd i386
copy userinit.exe c:\windows\system32
exit
After putting in the third command, you should receive the message 1 file copied which will indicate that the operation succeeded.
Now take out the CD and reboot your computer to normal mode. Try to log in and it should let you back in.
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#6
RaidersFan

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Thanks again,

Okay, I tried again per your instructions and got about as far as i did before. I got to the setup screen after I put the ISO disk in, it gave me the press f6 message to load third party drivers (I ignored that obviously), and then bam! It gives me the Stop error message after the disk has loaded and is about to go to the "welcome to setup screen."

It's just not getting to the welcome to setup screen.
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#7
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It's unclear here...
You created the CD, you put the CD in, you restart computer, and at some point, you see:
Press any key to boot from CD
You press some key, and what happens?
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#8
RaidersFan

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It begins to boot, the little bar at the bottom of the screen shows items loading. When it's about to go to the recovery screen, the screen goes black and then the stop error message pops up.
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#9
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This is strange. When booting from recovery CD, your hard drive, Windows don't participate, so even, if you removed some important files, it shouldn't matter.

A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below.DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, then you have bad RAM.
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#10
RaidersFan

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Thank you, I have the memtest running now, I'll report back when it's done.
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#11
Broni

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OK :)
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#12
RaidersFan

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Okay, five passes and no luck. No errors anywhere.
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#13
Broni

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Unfortunately, I'm out of ideas here :)
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#14
RaidersFan

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Me too. I even tried swapping CD drives and running the recovery.
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#15
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I don't want to a bearer of bad news, but it MAY be the motherboard.
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