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No Sound From The PC

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Jamie 1978

Jamie 1978

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Hi, I have a desktop pc by the make of 'INFINITY' which has Windows XP Home Edition Service Pack 3 but I can't play any music through Media Player as it mentions the following error message:-

"Windows Media Player cannot play the file because there might be a problem with your sound or video device. Try installing an updated device driver."

I've tried re-installing the driver as it previously had a REALTEK audio driver installed on it but it wont install so i went into the device manager and looked under the 'sound, video and game controllers' section and noticed that the REALTEK driver is now not there so i tried re-scanning for hardware changes and it still didn't pick up the REALTEK driver but instead it's now picked up the following driver and error message:-

"Audio Device on High Definition Audio Bus"

Status Message Code 28: The drivers for this device are not installed.
Class GUID {4D36E96C-E325-11CE-BFC1-08002BE10318}
Device ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_105B0D47&REV_1001\4&25EBD212&0&0201

I've tried updating this driver and I still get no sound and i've even gone onto the Realtek website to try and get the relevant driver but I still get no joy.

I've also ran a program called Belarc Advisor and can confirm that my motherboard is as follows: -

Board: Foxconn 45CMX/45GMX/45CMX-K
Serial Number: UYRM81500127
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 03/19/2008

PLEASE HELP as i feel like i want to pull my hair out!!!!!
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Murray S.

Murray S.

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