[WhydoIask?]

ever since 2 days ago, my nVidia GeForce 8400M GS graphics card driver has crashed nearly every time I start my laptop. Sometimes I get a BSoD, sometimes the driver just restarts, and, I think twice, the computer screen went blank, as what happens when the driver crashes, only the computer shuts down a few seconds later. I have uninstalled everything that I put onto my laptop since this started to rule out a program being the problem. This even happens in safe mode, which I find strange, since I don't think that particular driver is loaded in safe mode. I have tried system restore twice, each time, when the computer restarted, it shut down halfway through the boot screen. each time i turned on the computer after that, I started Startup Repair. the first time around it suggested a memory check, which found no problems. the second attempt (just 30 minutes ago from this post) suggested system restore AGAIN, which failed. I'm now afraid to turn on my laptop, because I'm afraid of what will happen.

do you need the info from the BSoD?

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Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

[rshaffer61]

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

[WhydoIask?]

I'd love to do that, but now my computer isn't starting, or if it is, it isn't showing it. all there is is a black screen.

Edit: I got it working again, I'll try to download the program.

Edit 2: here is the result:

Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


No crash dumps have been found on your computer


--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

Crash dumps are enabled and no crash dumps have been found on your computer. In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware or power failure. Then it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.

Edited by WhydoIask?, 10 August 2009 - 02:05 PM.

[WhydoIask?]

Also, now that I can log in (if only for a few minutes) to my laptop, I'm able to take a screenshot of another problem that might link to this:

This happens every time I start Windows normally.

[rshaffer61]

Start windows in Safe Mode
Then go to Start then Search
type in lmpgspl.ax and let me know if this file is found
If it is found then rename it to 1lmpgspl.ax and then restart in normal mode.
Does the issue now seem fixed?

[WhydoIask?]

I searched in Computer and found nothing, assuming the file is LmpgspL.ax

[rshaffer61]

I take it then you did manage to get into Safe Mode without the issue happening?

[WhydoIask?]

well, yes, there are blue and red lines everywhere, but it hasen't crashed yet.

[rshaffer61]

Please take a screenshot and attach it to your next reply

[WhydoIask?]

well, most of it had gone away by your post, so when I took a screen shot, there as only a few blue lines at the bottom, and they didn't show up in the screen shot.

[rshaffer61]

OK this is a strange one since the WhoCrashed report shows no driver crashes.
What make and model is your laptop?
Maybe I can find the newest drivers for your card.

[WhydoIask?]

My laptop's model is in my signature: it is an HP dv2800t Artist Edition. some websites you check might say it has a 250 GB hard drive, but mine is only 220 GB.

[rshaffer61]

Please go to HP Drivers Download page and make sure the driver you have is the newest.

To do this do the next steps before going to the website.

Go to Start and then to Run and Type in dxdiag and then click Enter
At the bottom of the System page click on Save All Information
Save As a Text file and save to Desktop.Include this file with your next reply.
On the DirectX Files tab, check at the bottom of the window for any problem notes.
On the Display Tab click the
Test DirectDraw button and wait for the results.
Then click the Test Direct3D button and wait for the results.

In your next reply include results of each of the above steps.

[WhydoIask?]

I can only get the dxdiag text file, the other tabs exept [b]Display)[/b) you list aren't there.

these are the tabs I have:


and there is no Test Direct3D button on the display tab.

[rshaffer61]

Please click on the Display tab at the top and provide the highlighted information.