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internet not working after plugged into router


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#16
daathvader

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in reply to the sino test, here are my results


System Investigator by Olrik
Log Created On: 1637_06-09-2009
SINO Version: 2.4.8.9

Total RAM: 639 MB | Free RAM: 183 MB | Pagefile Size: 1177 MB
C: | 168398 MB out of 187194 MB Free | Local Fixed Disk
D: | 1719 MB out of 3569 MB Free | Local Fixed Disk
G: | None | Removable Disk
H: | None | Removable Disk
I: | None | Removable Disk
J: | None | Removable Disk

<<<< Ipconfig >>>>

Windows IP Configuration

Host Name . . . . . . . . . . . . : rhondascomputer
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-16-17-5F-7F-C2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, September 06, 2009 4:33:02 PM
Lease Expires . . . . . . . . . . : Monday, September 07, 2009 4:33:02 PM


<<<< Pinging >>>>

Pinging to www.opendns.com
There was a problem executing a ping to www.opendns.com
This can be due to various reasons. Missing a DNS Server or Internet Connection are the biggest cause of this error.

OpenDNS IP Test
Pinging to 208.67.222.222 [208.67.222.222]:

Response - None
Response - None
Response - None
Response - None

Packets: Sent = 4, Received = 0, Lost = 4
Minimum = None - Maximum = None

Pinging to www.youtube.com
There was a problem executing a ping to www.youtube.com
This can be due to various reasons. Missing a DNS Server or Internet Connection are the biggest cause of this error.

YouTube IP Test
Pinging to 208.117.236.69 [208.117.236.69]:

Response - None
Response - None
Response - None
Response - None

Packets: Sent = 4, Received = 0, Lost = 4
Minimum = None - Maximum = None

localhost Test
Pinging to 127.0.0.1 [127.0.0.1]:

Response - 0ms
Response - 0ms
Response - 0ms
Response - 0ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 0ms - Maximum = 0ms


<<<< Netstat >>>>

Active Connections

Proto Local Address Foreign Address State PID
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 708
c:\windows\system32\WS2_32.dll
C:\WINDOWS\system32\RPCRT4.dll
c:\windows\system32\rpcss.dll
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ADVAPI32.dll
[svchost.exe]

TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4
[System]

TCP 0.0.0.0:2869 0.0.0.0:0 LISTENING 904
C:\WINDOWS\system32\httpapi.dll
c:\windows\system32\ssdpsrv.dll
C:\WINDOWS\system32\RPCRT4.dll
[svchost.exe]

TCP 127.0.0.1:1025 0.0.0.0:0 LISTENING 1748
[alg.exe]

TCP 192.168.1.100:139 0.0.0.0:0 LISTENING 4
[System]

TCP 127.0.0.1:1035 127.0.0.1:1036 ESTABLISHED 2976
[firefox.exe]

TCP 127.0.0.1:1036 127.0.0.1:1035 ESTABLISHED 2976
[firefox.exe]

TCP 127.0.0.1:1044 127.0.0.1:1045 ESTABLISHED 2976
[firefox.exe]

TCP 127.0.0.1:1045 127.0.0.1:1044 ESTABLISHED 2976
[firefox.exe]

TCP 192.168.1.100:2869 192.168.1.1:1030 CLOSE_WAIT 904
C:\WINDOWS\system32\httpapi.dll
c:\windows\system32\ssdpsrv.dll
C:\WINDOWS\system32\RPCRT4.dll
[svchost.exe]

UDP 0.0.0.0:500 *:* 500
[lsass.exe]

UDP 0.0.0.0:4500 *:* 500
[lsass.exe]

UDP 0.0.0.0:445 *:* 4
[System]

UDP 127.0.0.1:1900 *:* 904
c:\windows\system32\WS2_32.dll
c:\windows\system32\ssdpsrv.dll
ntdll.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 127.0.0.1:123 *:* 776
c:\windows\system32\WS2_32.dll
c:\windows\system32\w32time.dll
ntdll.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 192.168.1.100:137 *:* 4
[System]

UDP 192.168.1.100:1900 *:* 904
c:\windows\system32\WS2_32.dll
c:\windows\system32\ssdpsrv.dll
ntdll.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 192.168.1.100:123 *:* 776
c:\windows\system32\WS2_32.dll
c:\windows\system32\w32time.dll
ntdll.dll
C:\WINDOWS\system32\kernel32.dll
[svchost.exe]

UDP 192.168.1.100:138 *:* 4
[System]


<<<< Hosts File >>>>

The HOSTS file is 181149 Bytes in size.

There were 0 lines not pointing to 127.0.0.1



END OF LOG FILE, Date of Completion: 1637_06-09-2009 ----------
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#17
daathvader

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did you guys forget about me?
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#18
happyrock

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sorry :) ...sometimes I/we do not get email notifications that someone has replied in a topic...in others I can get 30 or more to the same thread when I should only get one email notification per topic...
do you have a different CAT 5 or CAT 6 cable you can try...
did you do what The Skeptic asked you to do...

you must set user account and password in the router

.
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#19
daathvader

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i have set up the user account and password, ive set up a workgroup, and ive tried different cat cables. the router is a bit old, and i was thinking of replacing it. at the same time if it wasnt working though why would it still show that i was connected?
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#20
n3ko

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Shot in the dark here, but this looks exactly like what happened to me when I moved a little over a month ago. I went nuts for days resetting the router, trying every scanner and diagnostic I knew or could find, and found nothing to explain it.

Just like you're experiencing, daathvader, my connection was fine with a LAN but I got the same issues you get with my wireless. Made no sense at all.

In the end, I called my ISP - for me it's RCN. They had me turn everything off and reset the connection from their end. That fixed it. They said it was something to do with how the signal was connected when they set up the new lines.

Anyway, it's a quick and painless thing to try on the offchance... :)

Edited by n3ko, 18 September 2009 - 09:59 AM.

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#21
happyrock

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Shot in the dark here, but this looks exactly like what happened to me when I moved a little over a month ago. I went nuts for days resetting the router, trying every scanner and diagnostic I knew or could find, and found nothing to explain it.

Just like you're experiencing, daathvader, my connection was fine with a LAN but I got the same issues you get with my wireless. Made no sense at all.

In the end, I called my ISP - for me it's RCN. They had me turn everything off and reset the connection from their end. That fixed it. They said it was something to do with how the signal was connected when they set up the new lines.

Anyway, it's a quick and painless thing to try on the offchance... :)

won't hurt to call your isp...thanks n3ko...

it shows your connecting to the router but when trying to ping opendns or any other site on the internet they do not get the ping request...the usual fix for this is to power cycle everything ...modem...router and computer so that they each get a new ip address... good step by step here
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#22
daathvader

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so it ended up just being the router? i brought mine over from my house and hooked it up and everything works fine.
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#23
happyrock

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thanks for letting us know... :)
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