But everytime I run Mcafee the 2 aforementioned issues are still there even though it says it removes them. Since running the spyware the system performance has improved considerably infact I would say everything is back to normal but the fact that the 2 things are still found on the mcaffee scan is worrying me that things will start going wrong again. I am also scared to access any sensitive info ie banking while all this is going on until i know I'm clean. I have been told to reformat but on your site I think you have resolved this problem for someone already. i tried to follow those directions but i keep getting an error message saying my security settings won't let me download the files. I also get 2 error messages saying the application is not a valdi windows image please check the diskette - they appear everytime I access a function for anything and I know its malware but can't get rid.
please help me as I am really stressed about all this.
thankyou very much