[llama919]

hi, i have been trying to get this off my computer for 3 days now. i am turning to you for some most needed help. i keep running scans w/ norton anti-virus @ ad-aware, but i cannot delete these files. i've tried to delete some manually through windows explorer, but i must be missing something. not sure what else to do. attached is a log file from hijack this.






Logfile of HijackThis v1.99.1
Scan saved at 9:30:59 PM, on 5/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\dstart4.exe
C:\WINDOWS\system32\?hkntfs.exe
C:\Documents and Settings\Vincent\Application Data\eetu.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\knlwrap.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\iKernel.exe
C:\WINDOWS\inetm\explorer.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\winsocks5.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\ServicePackFiles\i386\IExplore.exe
C:\WINDOWS\system32\ntvdm.exe
c:\windows\system32\dljrghi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Vincent\Desktop\HijackThis.exe

F3 - REG:win.ini: run=C:\WINDOWS\inetm\services.exe
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [fnatahi] c:\windows\system32\dljrghi.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe