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#1
jonju

jonju

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i keep getting a pop up with goe62~1 dll on my laptop and cant get rid of it

it reads:


the application or DLL C:\PROGRA~1\google\GOOGLE~4\GOE62~C62~1.DLL is not a valid windows image. please check this against your installation diskette.

how do i get rid of this. i'm not very computer literate!!help!!
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#2
rshaffer61

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Hello jonju.... Welcome to GeeksToGo, :) :) :)
I'm sorry to hear about your problem but let's see if we can help you resolve this.
Please follow the next steps and reply back with the requested log.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.
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#3
jonju

jonju

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i keep getting a pop up with goe62~1 dll on my laptop and cant get rid of it

it reads:


the application or DLL C:\PROGRA~1\google\GOOGLE~4\GOE62~C62~1.DLL is not a valid windows image. please check this against your installation diskette.

how do i get rid of this. i'm not very computer literate!!help!!


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#4
jonju

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thanks for your help i did whwt you said and it seems to have fixed the problem
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#5
rshaffer61

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Apparently it was one the No File Found entries then.

Congratulations. :) for a successful resolution for your issue. I am happy everything has been worked out for you. With that being said I am happy to say:


You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help. :) :)
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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