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Stuck on HP Invent screen, help pls!


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#1
Mel26

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Hello,

I have a 5 month old HP desktop with vista, last night I got a msg saying something like, msnmg problem occured, can't open application... The screen was frozen, so I tried rebooting, now I get a HP Invent screen wit the 4 options - Boot, setup, system rec, diagnostics - But, none of them respond, i tried to restart several times, thats all I keep getting.. what should I do? Will I lose all my data?
Thank you!

Edited by Mel26, 13 August 2009 - 11:21 AM.

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#2
Broni

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Did you try safe mode?
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#3
Mel26

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hey thanks for replying, im new to vista, I don't know how to start on safemode, would that be one of the four options to select from that HP Invent screen, because they don't respond... ;-(
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#4
Broni

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Restart computer, and keep tapping F8 key, until this menu appears:

Posted Image

Select Safe Mode.
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#5
Mel26

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I tried doing that but as soon as the pc starts, it goes directly into the HP screen and it won't go anywhere else after that...
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#6
Broni

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Do you keep tapping F8 key right after restart?
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#7
Mel26

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Yes, I hit the power key and start tapping... and it goes into that blue screen... ;-(
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#8
Mel26

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can I ask u another question about my other computer? (im just soo frustrated) I have 2 pcs now that aren't working... im trying to get at least one to work, I called HP yesterday, they told me to ship it back to them so they can fix it, I also have a dell desktop that keeps shutting down, I tried to reinstall XP and in the middle of the setup, I get a blue screen saying it has shut down to prevent damages to the computer... any ideas about that? Im using my roommate's pc now...
Thank you
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#9
Broni

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If you have Vista DVD...

http://www.vistax64....tall-vista.html

If you don't have Vista DVD...

1. Create Vista Recovery Disc.

Option 1:
http://www.c4consult...0SOLUCTIONS.htm

Option 2:
Download Vista Recovery Disc iso image: http://neosmart.net/...-disc-download/
Burn it to CD, or DVD: http://neosmart.net/... to a CD or DVD

2. Boot from created disk.
At first screen click on Repair your computer:
Posted Image
This will bring you to a new screen where the repair process will look for all Windows Vista installations on your computer. When done you will be presented with the System Recovery Options dialog box:
Posted Image
After this, it will present you with a list of options including startup repair, system restore and command prompt:
Posted Image
Try System Restore, first.
If that doesn't work, try Startup Repair.
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#10
Broni

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It's better, if you start new topic about second computer, so we won't get mixed up.
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#11
Mel26

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Unfortunately none of those options worked so I packed it up and shipped it back to HP. Anyway, thank you for your help. I will do another topic regarding my Dell.
Have a good one ;-)
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#12
Broni

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You too :)
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#13
rcmichelle

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you can try this one:
www.registryfix123.com
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