[Jay386]

This is a Dell 2400 Desktop, it's about 6 years old, running on Windows XP. It has been working fine, up until yesterday. I start it up. The screen light is on, the pc is on as well. But yet, i don't see a windows startup logo, it's just all black.

I've looked up every forum I could on dell and windows and no luck.

The following are some of the things i've done to see if i could get it to start normally:


1. i opened up the pc and switch the Ram to slot B, and it still does the same thing.
2. I've unplugged the batter from the inside, no luck.
3. I've cleaned out all the dust bunnies, no luck
4. There are little tiny green lights in the back of the pc,labled ABCD next to the vgs outlet, they're all lit up.


HELP! =-) i've run out of ideas

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Hi Jay386,

This is a Dell 2400 Desktop, it's about 6 years old, running on Windows XP. It has been working fine, up until yesterday. I start it up. The screen light is on, the pc is on as well. But yet, i don't see a windows startup logo, it's just all black.

So what your saying is your staring at a Black screen, instead of a Windows Login screen ?

The following are some of the things i've done to see if i could get it to start normally:
1. i opened up the pc and switch the Ram to slot B, and it still does the same thing.
2. I've unplugged the batter from the inside, no luck.
3. I've cleaned out all the dust bunnies, no luck
4. There are little tiny green lights in the back of the pc,labled ABCD next to the vgs outlet, they're all lit up.

Don't know why you'd do all that, no worries however.
Get your hands on another Monitor if possible to see if you still get the "Black Screen", if not it's your monitor.
With all the tinkering you may have dislodged the Video Card out of it's slot, or your Computer has had a knock and that happened since you last booted your machine. Check that your Video Card is seated into the expansion Slot properly.
Please turn OFF your Computer before attempting anything with the case OFF.
Remove the Power lead from the wall socket.
Check the lead from your Monitor is pushed into the Computer, and Monitor, firmly and attached.
Then we can eliminate some factors if the problem persists.

[Topaz]

Hi Jay386,

This is a Dell 2400 Desktop, it's about 6 years old, running on Windows XP. It has been working fine, up until yesterday. I start it up. The screen light is on, the pc is on as well. But yet, i don't see a windows startup logo, it's just all black.

So what your saying is your staring at a Black screen, instead of a Windows Login screen ?

The following are some of the things i've done to see if i could get it to start normally:
1. i opened up the pc and switch the Ram to slot B, and it still does the same thing.
2. I've unplugged the batter from the inside, no luck.
3. I've cleaned out all the dust bunnies, no luck
4. There are little tiny green lights in the back of the pc,labled ABCD next to the vgs outlet, they're all lit up.

Don't know why you'd do all that, no worries however.
Get your hands on another Monitor if possible to see if you still get the "Black Screen", if not it's your monitor.
With all the tinkering you may have dislodged the Video Card out of it's slot, or your Computer has had a knock and that happened since you last booted your machine. Check that your Video Card is seated into the expansion Slot properly.
Please turn OFF your Computer before attempting anything with the case OFF.
Remove the Power lead from the wall socket.
Check the lead from your Monitor is pushed into the Computer, and Monitor, firmly and attached.
Then we can eliminate some factors if the problem persists.