[flamera]

Hey,

It's been a month since I have this kind of problem, but now it got worst.
Every time that I ope my computer (Windows XP) it shuts down automatically when opening my apps (desktop)

It takes between 1 and 2 mins till it shuts itself.

I opened the Task Manager and saw that my CPU usage was aroung 70~100% which is waaaaaay too high.
I looked at my processes and saw nothing weird...The highest was 70k and it was System.

Everything else's normal. Someone told my that it might be AVG, so I just needded to close the apps, but it didnt change anything.

Before today, this problem would occur maybe once or twice a week. It would restart and be okay after some restarts (the max was 5) But today it just wont work.

I cleaned my fans, but it didnt change a thing so I dont know what to do.

Can someone help me?

ps; yea, I'm using another computer right now since I cant use mine.

thanks =D

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No one can help me????

Edited by flamera, 14 August 2009 - 06:57 PM.

[flamera]

No one can help me????

Edited by flamera, 14 August 2009 - 06:57 PM.

[rshaffer61]

Does it happen in Safe Mode?

Try this also:

How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)

• Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
• When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
• When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
• At the Recovery Console command prompt, type the following then press Enter:
  

  chkdsk /r

• Allow this to run UNDISTURBED until completed (45 min or so)
• Report any errors

Let's check your memory and make sure there is no issue with it. Download memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.

Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options

[flamera]

Before doing anything, everything is fine in Safe Mode.

I also tried to open my computer with "the last known good configuration" and it didnt change a thing, it shutted down itself. (dont know if this information is useful)

So if everything's okay in Safe Mode, what should I do next?



btw, thanks answering ^___^

[Broni]

Download Process Explorer: http://technet.micro...s/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

[flamera]

Here you go.
Dont know what all this means, but I did it ^_^"
I could only run it on the Safe Mode with networking...
I hope that it's okay...



 Procexp.txt   2.16KB   90 downloads

Edited by flamera, 15 August 2009 - 12:28 PM.

[Broni]

Was it done in safe, or normal mode?
The log shows System Idle Process (CPU NOT used) at 98.02% - perfect.

[flamera]

it was made in Safe mode with Networking.

But I cannot do it in normal mode, since it crashes in less than 2 minutes =/

Edited by flamera, 15 August 2009 - 01:28 PM.

[Broni]

At least try....You said, you have 1-2 minutes...

[flamera]

Hi,

I just tried to open my Documents (to open procexe.exe)
But when I try to (while closing apps or else it crashes in less then 30 sec) it shuts down the computer.

So my computer's not able to open itself and do something else and I cant wait for it to be fully openend, since it crashes before it ends =/

I tried 4 times, but it didnt work.

[Broni]

While in safe mode....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

[flamera]

 Procexp.txt   2.79KB   74 downloads
It worked.
I'm now on Normal Mode and I did the test (Procexp.exe)

I give you the result.

Thanks a lot =D

[Broni]

Very good
System Idle Process is at 98.04% - perfect.

Now, you need to spend some time to investigate.

Go back to msconfig, and re-enable just ONE non-Microsoft service.
Restart computer.
All good?
Enable another one.
Restart.
All good?
....and so on, until you'll find the culprit.
If all good after re-enabling all services, go after startups in a very same manor.

[flamera]

Wow, thx a lot ^^

I'll start right now and give you some news ^^

[Broni]

Please do