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What's wrong with my mozilla?


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#16
rshaffer61

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Do you download alot from the internet?
I just tried facebook again and the window I got was normal.
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#17
TiFa LoCkHeArT

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Yes! Facebook is back to normal for me too! :)

Sadly though......there were minor problems like not able to see animated stuff( Mafia wars's revolver) and friends for sale ( the buy window doesn'
t come out)
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#18
rshaffer61

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What versions of IE, Mozilla and Chrome do you have?
Open each and then go to the top of the window and click on Help and then click on About ...
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#19
TiFa LoCkHeArT

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IE:7.0.6001.1800
Mozilla: 3.0.13
Chrome:2.0.172.39
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#20
rshaffer61

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IE:7.0.6001.1800
Mozilla: 3.0.13
Chrome:2.0.172.39


Please do the following and let us know the results

Upgrade IE to version 8
Upgrade Mozilla to version 3.5.2 FF

Still checking on Chrome newest release.
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#21
TiFa LoCkHeArT

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Due to school reasons, I did not upgrade IE 7 to IE 8 since some programs in my school are still not compatible.

Hence, I just upgrade mozilla instead.
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#22
rshaffer61

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Have you upgraded tot he newest Ff and if if so is it working now?
Also try the following and see if it helps


* Go to Start and then to Run
* Type in firefox -safe-mode
* A window will popup asking things that you want to disable or reset (eg: reset/disable bookmarks/toolbars, etc.)
* Click Disable all add-ons and press Restart for the changes to take effect.


Let me know if Firefox runs correctly now.
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#23
TiFa LoCkHeArT

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Yes! Everything is back to normal, is it because of the themes and addons I downloaded?
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#24
TiFa LoCkHeArT

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So must I not use the add ons then?
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#25
TiFa LoCkHeArT

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There seems to be a bad news.... I realised that I need flash player 9 to play some games at facebook.

What should I do? :)




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#26
rshaffer61

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Not a problem.
Now what you do is enable one add on at a time and try Facebook again.
If no problem move on to the enxt one and so on till you find the problem.
Leave that add on disabled and you should be fine.
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#27
TiFa LoCkHeArT

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I did what you told me to.

However even though the safe mode was ok at first, when i used for the second time, my facebook face another problem for example:

In mafia wars: My loading of page is extremely slow and sometimes it doesn't even load the page.
When I logged in to facebook, there was a error page.

What should I do?
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#28
rshaffer61

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What I would suggest is try disabling any toolbars in Firefox first.
These usually will be the culprits to most of the problems.
What error are you experiencing?
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#29
TiFa LoCkHeArT

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I run firefox in safe mode which by right should already disabled all the toolbars.

I cannot load my mafia wars game at all.
My friends for sale work section does not highlight my friends name hence I cannot work my pets

That's the errors
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#30
rshaffer61

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Please do the following steps and let me know what the results are:

Open Firefox
  • Click on Tools
  • Click on Options
  • Click on Content
  • Now make sure the two Java lines are checked
  • Now click OK
Try everything now.

See example below to match the step by step instructions above.
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