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Sleep/Shutdown Causes Computer to Restart


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#46
AgentXu

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I swear... sometimes I just want to throw this thing under a bus but I'm afraid of what Dell would replace it with. :) Alright, I'll start a new thread over there and see what else is wrong with this thing. Thanks. I'll be back if I get a clean bill of health and the problem remains.



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#47
Broni

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    Kraków my love :)

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No problem. We'll be here.
I understand your frustration...:)
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#48
rshaffer61

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Thank you Broni
I second set of eyes is always welcome to verify diagnosis and\or offer a different route to take.
:) :)
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#49
happyrock

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Please download VEW the Event Viewer Tool by Vino Rosso from here and save it to your Desktop...
Double-click VEW.exe
Under 'Select log to query...put ticks in both application and system
Under 'Select type to list... select both error and critical
Click the radio button for 'Number of events...Type 5 in the 1 to 20 box


Then click the Run button.

Notepad will open with the output log.

Please post the Output log in your next reply
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#50
rshaffer61

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Thank you Happyrock :)
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#51
rshaffer61

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Malware topic has been started HERE
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#52
AgentXu

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I don't know if I should be doing both of these things simultaneously or not. I followed your instructions and after I hit "Run" I received message saying "Run Time Error '75': Path/File access error."

I don't know if that tells you anything or not but I figured I would report it.


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#53
happyrock

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lets wait until the malware pros give you a all clear...
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#54
Broni

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AgentXu
As you can see, right now, a whole team is on your case....hehehehe
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#55
rshaffer61

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:) The team will figure it out one way or another now. :)
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#56
AgentXu

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You guys have my absolute most heartfelt thanks. I thought I would also let you know that I have ordered a replacement Wireless Network card and Motherboard to sort of be pro-active. (Even if they aren't faulty it couldn't hurt and Dell is footing the bill anyway so why not right?)

As soon as I get a clean bill of health from the pro's at the Malware forum I'll be back. Again, my deepest thanks to all of you for looking into this.


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#57
Broni

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You're welcome :)
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#58
AgentXu

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rshaffer61, rev_olie, Broni, and happyrock I cannot thank you guys enough for all the time and effort you put into helping me solve this problem. I have to apologize to rshaffer61 for losing my patience there for a moment. It's weird how something I think of as a peripheral can drive me into such a craze when it doesn't function properly.

After having visited the Malware Forum the problem has been corrected (on what seems to be a more permanent basis.) From the perspective of a total layperson this problem seems to have been malware related all along (potentially even a left over from the original fight against an infection.)

Again my deepest thanks to you all for your time and your patience with a newbie like me.


A.X.

Edited by AgentXu, 26 August 2009 - 02:07 AM.

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#59
rev_olie

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AgentXu
As you can see, right now, a whole team is on your case....hehehehe


Haha its the GeeksToGo A Team :) But im Mr T before you ask...

Nice to see its finally fixed :)
When working in the world of PC's you always have to be aware that the unexpected can happen and you cannot rule anything out untill you have tried it. How can, and why does a PC sometimes start up one day and then the next its compltley un bootable...no one knows but we can find out by looking at everything.

We will be here if it happens again and will be glad to help you out some more :)
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#60
happyrock

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your welcome...and thanks for letting us know... :)
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