[AgentXu]

*brews fresh coffee*

Alright. This will probably take a while. I'll come back when I have the culprit.



A.X.

[Advertisements]

No rush. I know it's painful, so you don't want to do it twice

[Broni]

No rush. I know it's painful, so you don't want to do it twice

[AgentXu]

Eureka! Culprit Discovered!

+ NVHotkey NVIDIA Hotkey Service, Version 186.03 NVIDIA Corporation c:\windows\system32\nvhotkey.dll

When that is enabled in the start-up menu sleep/shut down does not work and causes a re-start. Without it enabled everything seems to work fine.


There are a few things in the Start-up menu that I don't want starting up with windows like Real Player. Is it okay to leave that un-checked?


A.X.

Edited by AgentXu, 27 August 2009 - 10:30 PM.

[Broni]

I hope, that's going to be it....hehehehe

You can safely disable:

+ TkBellExe RealNetworks Scheduler RealNetworks, Inc. c:\program files\common files\real\update_ob\realsched.exe
+ SunJavaUpdateSched Java™ Platform SE binary Sun Microsystems, Inc. c:\program files\java\jre6\bin\jusched.exe
+ NvCplDaemon NVIDIA Display Properties Extension NVIDIA Corporation c:\windows\system32\nvcpl.dll
+ iTunesHelper iTunesHelper Module Apple Inc. c:\program files\itunes\ituneshelper.exe
+ dellsupportcenter Dell Support Center Updates SupportSoft, Inc. c:\program files\dell support center\bin\sprtcmd.exe

[AgentXu]

Oh trust me I have my fingers crossed too

Do you know by any chance what that is or what it did? Should I try to replace it or just leave it the way it is?



A.X.

[Broni]

NVIDIA Hotkey Service enables the use of "hot keys" for changing setting on Nvidia graphics.
You can safely leave it disabled.

[AgentXu]

Just as a little update, everything still works... sort of. It seems like if I leave my computer on for a while and then try to put it to sleep, it re-starts. If I do a hard shut down, then re-start, it'll go to sleep no problem. Since software and malware apparently aren't the problem I'm left thinking it's the hardware.



A.X.

[Broni]

Try one more thing.
Uninstall Dell Support Center. That thing is worthless, and is known for causing problems.

[AgentXu]

Alright. That thing is trashed. Everything is working so far. I'll give it a few days and make another report. Is there some way I can know if I have the Nvidia stuff I'm supposed to have?


A.X.

Edited by AgentXu, 30 August 2009 - 10:28 PM.

[Broni]

I don't want to see you around here anymore.....just kidding

[AgentXu]

Seriously, I feel like that neighbor that moves in and seems cool at first but then keeps showing up randomly for weird things like duct tape and pencil sharpeners.



A.X.

[Broni]

LOOOOOOOOOOOOOOL

[rshaffer61]

I had a neighbor like that once.
Big hungry dogs kept him quite.
Need I say more?

[happyrock]

I don't want to see you around here anymore.....just kidding

speak for yourself...
we want you hanging around here ...just remember to bring beer and snacks...

[Broni]

just remember to bring beer and snacks

This should work