[Esso]

Hi,

My pc was behaving strange in the last few days, it seems i have a virus, but after some searches and digging i used hijackthis and found that i have 3 malware hidden as services.

These services are: bluetooth service, google software updater, and Vodafone mobile connect service.
I urguntly need help to remove them as i cann't access any antivirus website.

Thank you

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Hi, Esso, and welcome to Geeks To Go. My name is Sim and I will be helping you out with your problem. However, as I am still an apprentice, my posts have to be vetted and approved by a qualified malware staff. There will be an inevitable time lag and I seek your understanding in this matter. Thank you.

Please follow the link here. Follow the instructions and reply back here with your logs.
1. MBAM log
2. RootRepeal log
3. OTL log

Before we begin, I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread. You can copy and paste these instructions into Notepad and then save the text file to your Desktop. If you need any help with this or further clarification, please let me know.

Edited by wjsim, 16 August 2009 - 04:42 AM.

[wjsim]

Hi, Esso, and welcome to Geeks To Go. My name is Sim and I will be helping you out with your problem. However, as I am still an apprentice, my posts have to be vetted and approved by a qualified malware staff. There will be an inevitable time lag and I seek your understanding in this matter. Thank you.

Please follow the link here. Follow the instructions and reply back here with your logs.
1. MBAM log
2. RootRepeal log
3. OTL log

Before we begin, I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread. You can copy and paste these instructions into Notepad and then save the text file to your Desktop. If you need any help with this or further clarification, please let me know.

Edited by wjsim, 16 August 2009 - 04:42 AM.