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Post Virus Dillemas (Desktop Background)


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#1
guitarroman1

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Hi
I recently successfuly removed some malware from my computer
notably, the Windows Antivirus Pro virus.
This virus replaced my desktop with a crazy background warning me that my information was being shared...yadayada

my desktop now is this odd blue color, and i can't change it by going to personalize.

I have windows vista.
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#2
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Who performed infection removal?
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#3
guitarroman1

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Windows Antivirus Pro or Privacy Center Malware - Can't open any p


Handhfan did the removal
http://www.geekstogo...-p-t248240.html

I still getting pop ups that say
Command Processor has stopped working and it pops up about 3 times before going away
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#4
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Command Processor has stopped working and it pops up about 3 times before going away


What kind of message does pop-up?
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#5
guitarroman1

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Problem Event Name: APPCRASH
Application Name: cmd.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918bde
Fault Module Name: cmd.exe
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 47918bde
Exception Code: c0000005
Exception Offset: 0004fe39
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dc89
Additional Information 2: 6cc214aa32adc1334c0073018939e147
Additional Information 3: ac93
Additional Information 4: 11307127861e429c284678672a09722e


Windows Command Processor has stopped working, these are the program details.
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#6
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Do you have Vista DVD?
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#7
guitarroman1

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I don't think so
i bought the computer with vista installed.
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#8
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Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy (with Vista, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista case).
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".
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#9
guitarroman1

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nothing happened.
I think the SFC screen just went away.
My desktop is still oddly blue and CMD.exe doesn't work.
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#10
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You may be facing reinstall :)
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#11
guitarroman1

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ok
would i have to buy the windows vista and reformat my computer?
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#12
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It's always recommended to have Windows CD/DVD, but it's not necessary to restore your computer.
First, you'll need to backup your data, because everything will be erased.
Then, you have couple of options:
1. Use recovery DVD, if it came with your computer.
2. Create recovery DVD, and use it.
3. Order recovery DVD from your computer maker (in most cases, free).
4. Use recovery partition to restore computer to its original state.

What brand, and model of the computer is it?
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#13
guitarroman1

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Hi,
I have the partition disk. My computer is
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
HP G60 Notebook

I don't know if I can do this right now, becuase I really need my computer. I have everything backed up, would it be all pretty easy to restore? and will it solve my problem?
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#14
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If your problem is not caused by some hardware problem, you can be up and running in no time.
Since your data is backed up, start the computer, and at HP logo press F11 key.
It'll take you straight to recovery process.
1 hours later, your computer will be at the state as it came from the store.
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