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reset router, now can't connect to Internet


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#1
georgiagal

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Hi -

Hope someone can help in layman's terms!! My son talked me into attempting to change our security setting from WPA to WEP yesterday so he could try connecting his DSi to wifi for Mario Kart game.

I logged onto my router and changed from WPA to WEP configuration and then realized I didn't know my WEP key. Which meant we could no longer get on the internet. I reset my router and was able to change the configuration back to WPA and entered my old security code.

I was getting an invalid IP address for a little while, but after rebooting my computer was able to get the IP address renewed/repaired. Everything shows connected now - but I still can't get onto the internet. I can see my network and see the SSID and even see my neighbor's info.

What should I do??? Help. I called D-Link but they are not any help at all. (router is a D something 615)
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#2
dsenette

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what does the router connect to as far as getting on the internet? a cable modem or DSL?
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#3
georgiagal

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cable modem -- and it has been working perfectly until I changed the security setting.

Edited by georgiagal, 17 August 2009 - 02:06 PM.

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#4
dsenette

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ok let's try a power cycle..

first unplug the power from the modem and router, and shut down your computer

then plug the power back in to the modem...wait for the lights to stabilize (they'll go all flashy for a while...wait till they seem to be back to normal usually anywhere between a minute and 5 minutes)...once that's done.... do the same with the router....once the router is back to normal start your computer back up and see if you can get to the internet
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#5
georgiagal

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Thanks, I will try that. At work now, will try when I get home. Will you let me know how it goes.
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#6
georgiagal

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Hi Dsennette -

This worked!!! Thank you oh so much!!! First try scared me - computer wouldn't bring up the web page. Second try, got it!

:)
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#7
georgiagal

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Please see me other post for history, basically I couldn't get on line after resetting my router. Dnsette helped me with that. Now I am back on BUT I am getting network time out messages. And the internet navigates very slowly sometimes.

Is there a way to fix this?

Thanks!!
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#8
dsenette

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i merged your two topics so that we can keep all of this stuff straight

how frequent are the slow downs and time outs?
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