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Linksys wireless router wrt54g stopped connecting


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#1
trash2trsr

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Hi. I am pretty computer illiterate but will give any info necessary to fix this problem!!
I have a Linksys Wireless Router WRT54G V2 that I've had for about a year. My high speed internet is through our local cable company and I have a modem from them. I've never had a problem. I have my computer in my living room right next to the router and modem. My son's computer in his room down the hall works off of my wireless router. My other son runs his Xbox live off it as well. In the meantime I got a laptop which was connecting to the internet (not even sure how). All of sudden we have no internet connection.
The wireless router still has a light on it saying we're connected to the internet. Xbox live no longer connects. Other son's computer says local access only as well as my laptop. I can connect my desktop if I bypass the wireless router which is what I'm doing now.
My son's and my laptop both run Windows Vista and the desktop runs Windows XP Professional edition. My internet provider checked and said their connection is fine, it must be my router. I've called Linksys and after speaking to India am told I need to pay to get answers to my questions. I have shut everything down, turned on the modem, the computer and then the router. Same situation.
I also (from my laptop which I'm not sure I should have done) changed my SSID to "a unique SSID" and made sure the SSID Broadcast was set to "enabled" ??Channel is 6. Not sure what any of this means, just doing what I've found on the net.
This problem has gone on for over a week and I just can't fix it myself. I need help. My kids are both about to have breakdowns and I'll be right beside them!!
PLEASE HELP ME!
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#2
dsenette

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I have shut everything down, turned on the modem, the computer and then the router. Same situation.

wrong order... you want to unplug/turn off all the equipment...then power on the modem...once it's all the way on (once the lights stabilize on it) turn the router on...again when the lights stabilize turn on the computers and try to connect..

if that does nothing you may need to reset the router back to factory defaults... and reconfigure the wirless portion on the router...the steps to do the reset should be in the manual...but USUALLY you unplug the router and while holding in the reset button (usually on the back) you plug the router back in and continue to hold the reset button for 5 to 10 seconds after..
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#3
trash2trsr

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thanks so much. i'm going to try it right now!
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