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uacd.sys, having problems. [Solved] cant open most programs, cant install new ones.

#1 jkw512

  • Group: Member
  • Posts: 6
  • Joined: 18-August 09

Posted 18 August 2009 - 01:39 AM

Was on a website and AVG picked up 8 Malware files and removed them, uacd.sys does not show up in the drivers tab either. Ive seen another person have this same issue but I don't know how to fix it myself. I can download new programs but I cannot install them or run them. Im using Windows Xp Home. Any help would be appreciated.


Ok im really having problems now I cannot even reformat, Wont load the disk at all...and I cannot get into the BIOS it just takes me to the screen where i can choose to start in safemode but I cant because my Keyboard wont work...any help at all please...

#2 Rorschach112

  • Group: Retired Staff
  • Posts: 47,710
  • Joined: 23-March 07

Posted 18 August 2009 - 06:30 AM

hi

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".

  • During the download, rename Combofix to Combo-Fix as follows:

    Posted Image

    Posted Image


  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    -----------------------------------------------------------
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------
  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

#3 jkw512

  • Group: Member
  • Posts: 6
  • Joined: 18-August 09

Posted 18 August 2009 - 07:16 AM

ComboFix 09-08-10.06 - joey 08/18/2009 8:08.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3327.2654 [GMT -5:00]
Running from: c:\documents and settings\joey\Desktop\Combo-Fix.exe
AV: AVG Internet Security 3-pack *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\install.exe
c:\windows\system32\drivers\UACvusceoepkg.sys
c:\windows\system32\net.net
c:\windows\system32\UACbmomstybon.dat
c:\windows\system32\UACbnnjitnmtl.dll
c:\windows\system32\UACdkkdvpxgpj.dll
c:\windows\system32\uacinit.dll
c:\windows\system32\UACptdejnqrxu.db
c:\windows\system32\UACrdalkifwyv.dll



.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_UACd.sys
-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-07-18 to 2009-08-18 )))))))))))))))))))))))))))))))
.

2009-08-18 12:47 . 2009-08-18 12:47 -------- d-----w- c:\documents and settings\log
2009-08-18 06:49 . 2009-08-18 06:49 604416 ----a-w- c:\windows\system32\TUProgSt.exe
2009-08-18 06:49 . 2009-04-27 12:21 28928 ----a-w- c:\windows\system32\uxtuneup.dll
2009-08-18 06:49 . 2009-08-18 06:49 361216 ----a-w- c:\windows\system32\TuneUpDefragService.exe
2009-08-18 06:48 . 2009-08-18 06:48 -------- d-----w- c:\documents and settings\joey\Application Data\TuneUp Software
2009-08-18 06:48 . 2009-08-18 06:48 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\TuneUp Software
2009-08-18 06:48 . 2009-08-18 06:49 -------- d-----w- c:\program files\TuneUp Utilities 2009
2009-08-18 06:48 . 2009-08-18 06:48 -------- d-sh--w- c:\docume~1\ALLUSE~1\APPLIC~1\{55A29068-F2CE-456C-9148-C869879E2357}
2009-08-12 05:19 . 2009-08-16 06:26 -------- d-----w- c:\program files\Heroes of Newerth
2009-08-11 21:22 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-08-10 21:58 . 2009-08-10 21:58 -------- d-----w- c:\documents and settings\joey\Local Settings\Application Data\Xara
2009-08-10 21:54 . 2009-08-10 21:54 -------- d-----w- c:\program files\Common Files\Xara
2009-08-10 21:54 . 2009-08-10 21:54 -------- d-----w- c:\program files\Xara
2009-08-08 04:23 . 2009-08-08 04:23 -------- d-----w- c:\program files\Ê¢´óÍøÂç
2009-08-06 04:32 . 2009-08-18 12:29 -------- d-----w- c:\documents and settings\joey\Application Data\vlc
2009-08-05 23:28 . 2009-08-05 23:28 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\AOL Downloads
2009-07-29 06:04 . 2001-08-18 03:36 8704 -c--a-w- c:\windows\system32\dllcache\kbdjpn.dll
2009-07-29 06:04 . 2001-08-18 03:36 8704 ----a-w- c:\windows\system32\kbdjpn.dll
2009-07-29 06:04 . 2001-08-18 03:36 8192 -c--a-w- c:\windows\system32\dllcache\kbdkor.dll
2009-07-29 06:04 . 2001-08-18 03:36 8192 ----a-w- c:\windows\system32\kbdkor.dll
2009-07-29 06:04 . 2001-08-17 19:55 6144 -c--a-w- c:\windows\system32\dllcache\kbd101c.dll
2009-07-29 06:04 . 2001-08-17 19:55 6144 ----a-w- c:\windows\system32\kbd101c.dll
2009-07-29 06:04 . 2001-08-17 19:55 5632 -c--a-w- c:\windows\system32\dllcache\kbd103.dll
2009-07-29 06:04 . 2001-08-17 19:55 5632 ----a-w- c:\windows\system32\kbd103.dll
2009-07-29 06:04 . 2008-04-14 10:39 6144 -c--a-w- c:\windows\system32\dllcache\kbd106.dll
2009-07-29 06:04 . 2008-04-14 10:39 6144 ----a-w- c:\windows\system32\kbd106.dll
2009-07-29 06:04 . 2001-08-17 19:55 6144 -c--a-w- c:\windows\system32\dllcache\kbd101b.dll
2009-07-29 06:04 . 2001-08-17 19:55 6144 ----a-w- c:\windows\system32\kbd101b.dll
2009-07-29 06:03 . 2009-07-29 06:03 -------- d-----w- c:\program files\softnyx
2009-07-29 05:43 . 2009-07-29 05:43 -------- d-----w- c:\documents and settings\joey\Local Settings\Application Data\Kamuse
2009-07-22 08:04 . 2009-07-22 08:04 -------- d-----w- c:\documents and settings\joey\Application Data\Locktime
2009-07-22 08:00 . 2009-07-22 08:00 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Locktime
2009-07-22 08:00 . 2009-07-22 08:00 -------- d-----w- c:\program files\NetLimiter 2 Pro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-18 12:54 . 2008-12-09 06:36 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-18 12:46 . 2008-12-09 06:36 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2009-08-18 07:07 . 2008-12-09 02:09 -------- d-----w- c:\program files\Steam
2009-08-18 06:27 . 2008-12-10 02:31 -------- d-----w- c:\program files\Curse
2009-08-18 03:31 . 2008-12-10 07:24 -------- d-----w- c:\documents and settings\joey\Application Data\mIRC
2009-08-18 03:19 . 2008-12-10 07:24 -------- d-----w- c:\program files\mIRC
2009-08-18 02:38 . 2008-12-27 03:29 -------- d---a-w- c:\docume~1\ALLUSE~1\APPLIC~1\TEMP
2009-08-17 08:09 . 2008-12-13 05:51 -------- d-----w- c:\program files\FlashGet
2009-08-12 00:37 . 2008-12-11 09:09 44800 ----a-w- c:\documents and settings\joey\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-10 21:54 . 2008-12-09 02:03 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-08-09 04:46 . 2009-05-29 09:03 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\ijjigame
2009-08-09 04:46 . 2009-05-29 09:03 -------- d--h--w- c:\documents and settings\joey\Application Data\ijjigame
2009-08-08 04:23 . 2009-08-08 04:23 -------- d-----w- c:\program files\Ê¢´óÍøÂç
2009-08-05 23:50 . 2009-01-01 23:54 -------- d-----w- c:\program files\AIM6
2009-08-05 23:49 . 2009-01-01 23:55 -------- d-----w- c:\program files\Viewpoint
2009-08-05 23:49 . 2009-01-01 23:55 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\Viewpoint
2009-08-05 09:01 . 2006-02-28 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 22:09 . 2008-12-09 02:49 -------- d-----w- c:\program files\World of Warcraft
2009-07-31 13:10 . 2009-05-09 22:09 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-07-31 13:10 . 2009-05-09 22:08 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-07-31 13:10 . 2009-05-09 22:08 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-07-28 11:03 . 2009-07-15 08:33 -------- d-----w- c:\program files\Diablo II
2009-07-18 04:33 . 2009-07-17 20:51 -------- d-----w- c:\program files\NCSoft
2009-07-17 20:49 . 2009-07-17 20:49 -------- d-----w- c:\documents and settings\joey\Application Data\InstallShield
2009-07-17 20:49 . 2009-07-17 20:48 -------- d-----w- c:\documents and settings\joey\Application Data\GetRightToGo
2009-07-17 19:01 . 2006-02-28 12:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-15 08:55 . 2009-07-15 08:39 34960 ----a-w- c:\windows\DIIUnin.dat
2009-07-15 08:54 . 2009-07-15 08:54 21840 ----a-w- c:\windows\system32\SIntfNT.dll
2009-07-15 08:54 . 2009-07-15 08:54 17212 ----a-w- c:\windows\system32\SIntf32.dll
2009-07-15 08:54 . 2009-07-15 08:54 12067 ----a-w- c:\windows\system32\SIntf16.dll
2009-07-15 08:39 . 2009-07-15 08:39 94208 ----a-w- c:\windows\DIIUnin.exe
2009-07-15 08:39 . 2009-07-15 08:39 2829 ----a-w- c:\windows\DIIUnin.pif
2009-07-15 08:20 . 2009-07-15 08:20 -------- d-----w- c:\program files\D2LOD-1.12A-enUS
2009-07-14 04:43 . 2006-02-28 12:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-12 02:18 . 2009-07-12 02:18 -------- d-----w- c:\docume~1\ALLUSE~1\APPLIC~1\TVU Networks
2009-07-12 00:12 . 2009-07-12 00:12 -------- d-----w- c:\program files\Microsoft Silverlight
2009-07-08 23:39 . 2009-07-08 23:39 -------- d-----w- c:\program files\CEVO
2009-07-01 08:11 . 2008-12-27 09:00 -------- d-----w- c:\program files\DivX
2009-07-01 08:11 . 2009-07-01 08:11 -------- d-----w- c:\program files\Common Files\DivX Shared
2009-06-26 16:50 . 2006-02-28 12:00 666624 ----a-w- c:\windows\system32\wininet.dll
2009-06-26 16:50 . 2006-02-28 12:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-06-24 07:26 . 2008-12-09 02:47 -------- d-----w- c:\program files\Common Files\Blizzard Entertainment
2009-06-24 06:59 . 2009-02-24 07:38 -------- d-----w- c:\program files\World of Warcraft Public Test
2009-06-23 20:54 . 2008-12-09 02:04 -------- d-----w- c:\program files\ATI
2009-06-16 14:36 . 2006-02-28 12:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2006-02-28 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2006-02-28 12:00 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:19 . 2008-12-09 01:43 2066432 ----a-w- c:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2006-02-28 12:00 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2006-02-28 12:00 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2006-02-28 12:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\joey\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-03-10 133104]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Tarantula"="c:\program files\Razer\Tarantula\razerhid.exe" [2006-09-30 176128]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-27 136600]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-08-12 2007832]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-04-29 61440]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-07-31 13:10 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^joey^Start Menu^Programs^Startup^Raptr.lnk]
path=c:\documents and settings\joey\Start Menu\Programs\Startup\Raptr.lnk
backup=c:\windows\pss\Raptr.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Ventrilo\\Ventrilo.exe"=
"c:\\Program Files\\Steam\\Steam.exe"=
"c:\\Program Files\\mIRC\\mirc.exe"=
"c:\\Program Files\\Steam\\steamapps\\vash2552@hotmail.com\\team fortress 2\\hl2.exe"=
"c:\\Program Files\\FlashGet\\flashget.exe"=
"c:\\Program Files\\Steam\\steamapps\\vash2552@hotmail.com\\counter-strike\\hl.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\World of Warcraft\\Repair.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\Program Files\\BitTorrent\\bittorrent.exe"=
"c:\\Documents and Settings\\joey\\Application Data\\Macromedia\\Flash Player\\www.macromedia.com\\bin\\octoshape\\octoshape.exe"=
"c:\\Program Files\\Steam\\steamapps\\cool652\\counter-strike\\hl.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\WINDOWS\\system32\\PnkBstrA.exe"=
"c:\\WINDOWS\\system32\\PnkBstrB.exe"=
"c:\\Program Files\\World of Warcraft Public Test\\Launcher.exe"=
"c:\\Program Files\\World of Warcraft\\Launcher.exe"=
"c:\\Documents and Settings\\joey\\Application Data\\Octoshape\\Octoshape Streaming Services\\OctoshapeClient.exe"=
"c:\\Program Files\\Steam\\steamapps\\vash2552@hotmail.com\\counter-strike source\\hl2.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgam.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Documents and Settings\\joey\\Local Settings\\Application Data\\Dyyno Receiver\\DPPM.exe"=
"c:\\Documents and Settings\\joey\\Local Settings\\Application Data\\Kamuse\\KCSTrayDownloader\\KCSTrayDownloaderEngine.exe"=
"c:\\Program Files\\Steam\\steamapps\\common\\left 4 dead\\left4dead.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [5/9/2009 5:09 PM 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/9/2009 5:08 PM 335240]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/9/2009 5:09 PM 108552]
R1 nltdi;nltdi;c:\windows\system32\drivers\nltdi.sys [4/23/2007 6:03 AM 82200]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [5/10/2009 9:28 AM 908056]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/9/2009 5:08 PM 297752]
R2 avgfws8;AVG8 Firewall;c:\progra~1\AVG\AVG8\avgfws8.exe [5/10/2009 9:28 AM 1370488]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [8/18/2009 1:49 AM 604416]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [8/5/2009 6:49 PM 24652]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [5/9/2009 5:08 PM 29208]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [5/9/2009 5:08 PM 29208]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 TarFltr;Razer Tarantula USB Keyboard;c:\windows\system32\drivers\UsbFltr.sys [12/25/2008 10:53 PM 44800]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: &Download All with FlashGet - c:\program files\FlashGet\jc_all.htm
IE: &Download with FlashGet - c:\program files\FlashGet\jc_link.htm
FF - ProfilePath - c:\docume~1\joey\APPLIC~1\Mozilla\Firefox\Profiles\unk5dyc7.default\
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&query=
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\joey\Application Data\Mozilla\Firefox\Profiles\unk5dyc7.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\documents and settings\joey\Application Data\Mozilla\Firefox\Profiles\unk5dyc7.default\extensions\justintvpublisher@justin.tv\platform\WINNT_x86-msvc\plugins\npjustintvpublish.dll
FF - plugin: c:\documents and settings\joey\Application Data\Mozilla\Firefox\Profiles\unk5dyc7.default\extensions\NPDyyno@dyyno.com\plugins\npDyyno.dll
FF - plugin: c:\documents and settings\joey\Application Data\Mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\joey\Local Settings\Application Data\Google\Update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-18 08:13
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-507921405-1482476501-839522115-1004\Software\SecuROM\License information*]
"datasecu"=hex:32,1c,63,fa,8c,c0,71,6a,2c,f6,cf,8d,ab,c7,d4,f7,16,59,18,f3,65,
ac,f6,a7,55,ba,4c,7a,a7,e6,5b,4c,dc,65,08,31,b5,ca,4b,1c,e5,80,97,dd,12,3b,\
"rkeysecu"=hex:83,be,09,25,0a,1e,49,84,cd,75,a9,75,09,d6,80,42
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1472)
c:\windows\system32\Ati2evxx.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

- - - - - - - > 'explorer.exe'(2968)
c:\windows\system32\msi.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2009-08-18 8:14
ComboFix-quarantined-files.txt 2009-08-18 13:14

Pre-Run: 251,201,495,040 bytes free
Post-Run: 251,174,473,728 bytes free

250 --- E O F --- 2009-08-12 08:01

#4 Rorschach112

  • Group: Retired Staff
  • Posts: 47,710
  • Joined: 23-March 07

Posted 18 August 2009 - 07:28 AM

hi

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean





Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases

  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.


#5 jkw512

  • Group: Member
  • Posts: 6
  • Joined: 18-August 09

Posted 18 August 2009 - 07:39 AM

Malwarebytes' Anti-Malware 1.40
Database version: 2648
Windows 5.1.2600 Service Pack 3

8/18/2009 8:37:34 AM
mbam-log-2009-08-18 (08-37-34).txt

Scan type: Quick Scan
Objects scanned: 85723
Time elapsed: 3 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


running the kaspersky scan now.

#6 jkw512

  • Group: Member
  • Posts: 6
  • Joined: 18-August 09

Posted 18 August 2009 - 09:05 AM

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, August 18, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, August 18, 2009 15:48:05
Records in database: 2655381
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Objects scanned: 88737
Threats found: 5
Infected objects found: 4
Suspicious objects found: 1
Scan duration: 01:19:01


File name / Threat / Threats count
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.g 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UACvusceoepkg.sys.vir Infected: Rootkit.Win32.Agent.oxr 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\net.net.vir Suspicious: Packed.Win32.PECompact 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACbnnjitnmtl.dll.vir Infected: Trojan.Win32.Tdss.anrc 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACdkkdvpxgpj.dll.vir Infected: Trojan.Win32.TDSS.amwo 1

Selected area has been scanned.

#7 Rorschach112

  • Group: Retired Staff
  • Posts: 47,710
  • Joined: 23-March 07

Posted 18 August 2009 - 09:28 AM

hi

CLICK HERE to download the HijackThis Installer:
  • Save HJTInstall.exe to your desktop.
  • Double-click on HJTInstall.exe to run the program.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis.
  • Accept the license agreement by clicking the "I Accept" button.
  • Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
  • Click "Save log" to save the log file and then the log will open in Notepad.
  • Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
  • Come back here to this thread and paste the log in your next reply.
  • Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


#8 jkw512

  • Group: Member
  • Posts: 6
  • Joined: 18-August 09

Posted 18 August 2009 - 09:30 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:16 AM, on 8/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Razer\Tarantula\razerhid.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\NetLimiter 2 Pro\nlsvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [Tarantula] C:\Program Files\Razer\Tarantula\razerhid.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\joey\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Documents and Settings\joey\Desktop\Icons\jtv\VHS\HmelyoffLabs\VHToolkit\Skype4COM.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NetLimiter (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 2 Pro\nlsvc.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 6358 bytes

#9 Rorschach112

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Posted 18 August 2009 - 09:38 AM

Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image




  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.



Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.


  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.


  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.


  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.


  • TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.


  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling



  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.


  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.


  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.


  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.


  • Please read my guide on how to prevent malware and about safe computing here

Thank you for your patience, and performing all of the procedures requested.

#10 jkw512

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Posted 18 August 2009 - 09:45 AM

Thank you so much Rorschach112, a couple more questions. Even though the Kaspersky scan said I had infections im ok? and what programs can I delete/keep




Thank you for all your help.

#11 Rorschach112

  • Group: Retired Staff
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Posted 18 August 2009 - 09:53 AM

my previous step will get rid of them

keep MBAM, remove everything else

#12 Rorschach112

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Posted 23 August 2009 - 03:50 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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