I am running Windows XP on my computer and recently when I tried to write files onto a blank CD, nothing happened and I realized that my computer was not even reading the CD/DVD drive! The thing is, I can put in a game CD/DVD or a regular CD and the computer will read it, but it will not read a CD that has had files written onto it. In fact, when I put any CD/DVD into the drive, the pop up doesn't even show up! But that is merely part of the problem.
The main problem is that I have tried EVERYTHING to fix this problem. I have Googled for hours, I have used the troubleshoot function that Microsoft has (which ends up in the "Microsoft cannot help you with your problem" message), and I have searched in alot of forums for an answer, but nothing helps. I'm getting so frustrated
Here's what I have done:
-I have uninstalled the CD/DVD drive in Device Manager, the tried to reinstall it again, but I get an error message saying the Install Wizard could not install the program due to one problem or another (it never specifies it).
-I have tried running the "Scan for new hardware" option after the failed re-install, and nothing happened.
-I have went into the "regedit" option, done all that jazz, and deleted the "lower registry filter" (the upper did not show up), and restarted the computer.
-I have gone to My Computer to try and find the CD/DVD drive, and there is nothing there
I have done all this, to no avail. Still the drive is not found, and does not work at all. When I go into Device Manager, the CD/DVD drive is there, but with the yellow exclamation mark, and I keep getting a Code 39 error.
Like I said, I have tried EVERYTHING several times and rebooted a billion times, and nothing works at all. I'm really hoping someone can help me. Please, I'm desperate! Thanks in advance.