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Hard drive clicking on vista but not xp (makign vista very slow)


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#1
chris2b

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Hi guys. I have both xp and vista installed on my pc. Now when i boot it up in vista, after 10 minutes the harddrive will begin to click for like 10 second bursts every 2 seconds. My pc is very slow when the clicking appears, if i run my pc in xp, no clicking appears and it works fine.

If i run a virus scan, it begins to click in both xp and vista and makes the pc very slow in both.

I have tried defragging the hard drive but that does nothing. If i run it in safe mode, it also doesnt click at the start. Any idea what the problem may be?
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#2
rshaffer61

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Hello chris2b.... Welcome to GeeksToGo, :) :) :)
I'm sorry to hear about your system issue. We will try to help you get this resolved as fast as possible.
The click you hear is often referred to as the Click of Death and usually means HD failure is going to happen.

Let's see if we can verify this

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y

If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#3
chris2b

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When i put Chkdsk /r in run, all it appears to do is close run and do nothing :S

Edit: It seems that black box comes up but closes immediatley

Edited by chris2b, 18 August 2009 - 02:07 PM.

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#4
rshaffer61

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Are you trying to run this in Vista or XP?

Run it in XP
It should ask you to run it on next bootup. Click Y and the system should reboot. If not then reboot back into the XP system.
Chkdsk should now run
Let us know the results
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#5
chris2b

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OK i ran it in xp, and it did the 5 stages fairly quickly. After that it just restarted to xp and nothing happened...
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#6
rshaffer61

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Did it show anything fixed?
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#7
chris2b

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OK, after checking it again when i booted up xp it just said disk clean or something. Didnt mention anything about fixed
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#8
rshaffer61

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Is the clicking coming from inside the system or from the speakers?
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#9
chris2b

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Inside the system, when i go on vista and go on task manager and check that run monitors thing or something, it says my hard drive and CPU are both running at 100%. If thats any help.
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#10
rshaffer61

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Another question...
Is XP and Vista installed on the same drive or separate drives?
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#11
chris2b

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The same hard drive but clicking only appears on vista

Edited by chris2b, 19 August 2009 - 07:23 AM.

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#12
rshaffer61

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Ok so the problem seems to not be the HD then.
If it was then it would happen on both XP and Vista.
Let's check some other options here.


Lets see what you have in your startup
Please click on
Start and then on Run
Type in msconfig and then press Enter
Now click on Startup
Next click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start
All Programs
Accessories
Paint

In the empty white area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save As
Save as file type JPEG and save it to your desktop

In your next reply attach the screenshot.



Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.



Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[attachment=33216:Everest.GIF]
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#13
rshaffer61

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Oh one more thing:

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply


Posted Image
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