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Blue screen often


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#1
Venomz

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Recently my computer has been crashing, it seems pretty sporadic to be honest. It will crash when you open an internet window, world of warcraft, after a restart. I recently updated my video card and installed ram and i am sure that the ram if function with my motherboard as well as the video card (and installed new drivers for it). I am technical when it comes to computers however i just can seem to get this to work with me. I have included a hijackthis report, let me know if anything needs to be removed. I don't use this computer often so i cant tell what some of the software is. I don't have system deckard scanner installed, I also do not know what the blue screen displays because i had my computer to restart automatically but i recently turned that off so i should be able to update this post with more info as the specific blue screen error.
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#2
Broni

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Wrong forum for logs posting.
If you suspect some infection...

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a OTListIt2 log in THAT forum. If you are unable to run and/or post a OTListIt2 log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
Venomz

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I never said i suspect a malware infection? i thought hijackthis logs were used for troubleshooting purposes and was trying to be helpful. I got the blue screen message as i said i would.

"dRiver_IRQ_NOT_LESS_OR_EQUAL

Stop: 0X000000D1
nv4_mini.sys - address B6D9F690 base at B6D32000, Datestamp 4a5ce2es"
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#4
Broni

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Let's see, if we can get more info....

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#5
Venomz

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Info as requested


==================================================
Dump File : Mini082009-02.dmp
Crash Time : 8/20/2009 1:34:04 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000018
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb67e5690
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+6d690
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini082009-01.dmp
Crash Time : 8/20/2009 1:02:51 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000048
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xb6d9f690
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+6d690
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081909-06.dmp
Crash Time : 8/19/2009 9:46:07 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000000
Parameter 4 : 0x805021cf
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+2b1cf
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3520 (xpsp_sp2_gdr.090206-1233)
==================================================

==================================================
Dump File : Mini081909-05.dmp
Crash Time : 8/19/2009 9:40:49 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xb838c72b
Parameter 3 : 0xb41c0b78
Parameter 4 : 0x00000000
Caused By Driver : Npfs.SYS
Caused By Address : Npfs.SYS+472b
File Description : NPFS Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
==================================================

==================================================
Dump File : Mini081909-04.dmp
Crash Time : 8/19/2009 9:34:38 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8b0e1b0f
Parameter 3 : 0xb823716c
Parameter 4 : 0x00000000
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+28bfe3
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081909-03.dmp
Crash Time : 8/19/2009 9:07:09 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x0000001e
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8050ec77
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+2c187
File Description : NT File System Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3081 (xpsp_sp2_gdr.070209-0028)
==================================================

==================================================
Dump File : Mini081909-02.dmp
Crash Time : 8/19/2009 9:04:19 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805b5dbf
Parameter 3 : 0xb22cbc24
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+1079d1
File Description : Multi-User Win32 Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3556 (xpsp_sp2_gdr.090417-1237)
==================================================

==================================================
Dump File : Mini081909-01.dmp
Crash Time : 8/19/2009 8:20:23 PM
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : 0xb82e6dc0
Parameter 2 : 0x25da5963
Parameter 3 : 0xb82e6d54
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+ba82e
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Miniport Driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081609-02.dmp
Crash Time : 8/16/2009 8:03:45 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x804ef6b0
Parameter 3 : 0xb82b783c
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+62329
File Description : Multi-User Win32 Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3556 (xpsp_sp2_gdr.090417-1237)
==================================================

==================================================
Dump File : Mini081609-01.dmp
Crash Time : 8/16/2009 7:51:08 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00000000
Parameter 4 : 0xe315a288
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22e0b
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3520 (xpsp_sp2_gdr.090206-1233)
==================================================

==================================================
Dump File : Mini081309-04.dmp
Crash Time : 8/13/2009 10:13:13 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd0b9d38
Parameter 3 : 0xb1b2f7c4
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+a7d38
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081309-03.dmp
Crash Time : 8/13/2009 7:58:20 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd0b9ebc
Parameter 3 : 0xb26e5be8
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+a7ebc
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081309-02.dmp
Crash Time : 8/13/2009 2:09:38 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000781
Parameter 2 : 0xc06db408
Parameter 3 : 0x00000000
Parameter 4 : 0xe84d3000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22e0b
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3520 (xpsp_sp2_gdr.090206-1233)
==================================================

==================================================
Dump File : Mini081309-01.dmp
Crash Time : 8/13/2009 12:37:59 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd17a5d4
Parameter 3 : 0xb1b83a44
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+1685d4
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081209-01.dmp
Crash Time : 8/12/2009 2:24:07 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd1475a1
Parameter 3 : 0xb1b44860
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+1355a1
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081109-01.dmp
Crash Time : 8/11/2009 2:09:24 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0x9e401358
Parameter 2 : 0x00000000
Parameter 3 : 0x805b5f0d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+def0d
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3520 (xpsp_sp2_gdr.090206-1233)
==================================================

==================================================
Dump File : Mini081009-02.dmp
Crash Time : 8/10/2009 11:20:32 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd0b9ebc
Parameter 3 : 0x8a873b1c
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+a7ebc
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================

==================================================
Dump File : Mini081009-01.dmp
Crash Time : 8/10/2009 2:42:31 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0x9395a614
Parameter 2 : 0x00000000
Parameter 3 : 0x805b5f0d
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+def0d
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.3520 (xpsp_sp2_gdr.090206-1233)
==================================================

==================================================
Dump File : Mini080909-01.dmp
Crash Time : 8/9/2009 11:47:07 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe8d11078
Parameter 2 : 0x00000000
Parameter 3 : 0x8054a569
Parameter 4 : 0x00000001
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+563b60
File Description : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 190.38
Company : NVIDIA Corporation
File Version : 6.14.11.9038
==================================================
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#6
Broni

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By upgrading video card, do you mean, you bought new video card?

Most errors come from nVidia driver, but there are also some errors caused by system files.
If updating video card driver won't help, I suspect there may be something wrong with the card itself.
Error like PAGE_FAULT_IN_NONPAGED_AREA usually indicate some RAM problem. In your case, that would concern video card RAM.
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#7
Venomz

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would you suggest replacing the video card then? I assume there is no way to fix corrupted RAM
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#8
Broni

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You never answered my question:

By upgrading video card, do you mean, you bought new video card?


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