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Win XP Pro hangs on Startup


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#1
jrmortgage

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tried starting in Safemode, but that stops in the middle at system32\drivers\Mup.sys. This is after a reinstall of Windows on a computer that came to me without a harddrive or memory.

Edited by jrmortgage, 20 August 2009 - 05:41 PM.

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#2
Broni

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    Kraków my love :)

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Are you saying, you have brand new hard drive, and RAM?
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#3
jrmortgage

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memory=new, hdd=used,60gb,formatted NTFS by Win XP, ran QUICK & Extended SMART test thru BIOS prior with zero errors.
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#4
Broni

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What was used to install Windows? Genuine XP CD?
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#5
jrmortgage

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Yes, I used retail version Windows XP Professionalversion 2002 with Genuine Product Key
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#6
Murray S.

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Howdy:

The mup.sys error is one of the more insidious error messages you can get. If you do a search, you will find the only real fix is a complete re-install of XP. Do NOT use the Quick Format option.

If it errors again, clean your cd drive and disk. Another error and I would hazard your cd is corupted.

Murray
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#7
jrmortgage

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Okay, did reinstall WinXP, restarted, running in Safe Mode and got past Mup.sys error but now I'm being asked for the Administrator Password when I haven't gotten to enter one yet. Tried entering thru leaving the field blank and a few other passwords like "manager" & "administrator" , etc., but XP will not let me pass. Please continue to advise me and know in advance that your expert assistance is greatly appreciated. Keep up the great work, men and women of Geekland! You are helping make the dangerous cyberworld a bit more habitable for the rest of us. Thank you.

Edited by jrmortgage, 22 August 2009 - 06:02 PM.

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#8
Broni

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Just make sure, you perform clean install: http://www.michaelst...nxpinstall.html, including removing old partition, creating new one, formatting, etc.
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