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Trojan.fakeavalert & Windows Security Suite


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shadowlady123

shadowlady123

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Hello - my husband got hit with the nasty little Windows Security Suite popup after clicking a link on google, After multiple attempts & reboots I did get rid of the worst of that. Of course none of my virus/spyware scans would work at first. My Norton caught the Trojan.fakeavalert during live protection and it is in quarantine but the files cannot be "fixed"
I have Dell W/Windows XP
I have rebooted and scanned several times with:

Norton corporate edition
Spybot Search & Destroy
Adaware Anniversary edition
Malwarebytes (did show 84 infected files at first, I rebooted scanned again, it still showed some infected files. I have scanned daily for a week & now it shows nothing....) I also paid for the live protection.

The last scans showed no infections, but I still cannot search through google or bing and my system is very slow. The page loads for a while then says it couldn't connect to google....(I can search through ask.com). Youtube doesn't open, nor do any links on the msn home page or any links that are remotely related to google. I tried to download google again, but couldn't access the page (duh).

I have read many of the posts, and was going to try to muck this out alone, but my exact problem wasn't addressed so thought it wise to wait for some sure footed advice. Waiting for your guidance, :) THANKS!!
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