Edited by Moe H, 21 August 2009 - 03:01 PM.
Posted 21 August 2009 - 02:10 PM
Posted 22 August 2009 - 12:10 PM
Does the CD drive show up in My Computer? I'm guessing it does since you can play DVDs. CDgone is used only when the drive doesn't show up on your computer. It won't fix the problem as you descibe.
The fact that you can play DVDs and not CDs points to a bad or dirty drive. You might try products that clean the laser, or replace the drive with a new one.
Posted 22 August 2009 - 12:19 PM
When I loaded the K-Lite Codec Pack i t indicated that there was a file damaged, but didn't note what and just followed the recommendation.
I have a cleaner disk I'll locate and try. If the laser is dirty why would it play DVDs? I am open to a new drive, any recomendations as to where to get it?
Posted 22 August 2009 - 12:40 PM
It's not uncommon that drives can read one format and not the other. In fact its quite a common failure and it has to do with tracking of the laser for DVDs versus CDs, and vica-versa. Cleaning the laser can sometimes help.
You didn't state your computer specs, so I don't know what to recommend for purchasing. Read my signature, it's something most people miss.
Posted 22 August 2009 - 01:03 PM
In any case, THIS is a link to your laptop maintenance manual. Look on THIS page to remove your CD/DVD drive and post the model number here. The model number will be somewhere on the label, and there may be a Dell number, AND a vendor number written somewhere. Post both, or post a photo so I can read it.
Try cleaning the drive first though. If that doesn't work, try reseating the drive... please remove all power and AC before working on the laptop.
Posted 22 August 2009 - 01:16 PM
Posted 22 August 2009 - 01:36 PM
Posted 22 August 2009 - 02:58 PM
Posted 22 August 2009 - 03:16 PM
Let me check on those two drives to see what I can find out. I'll be back in a few minutes.
Posted 22 August 2009 - 03:34 PM
Posted 22 August 2009 - 03:44 PM
The dependant things to consider is fit (size of the drive), faceplate (can you install your faceplate), I/O (IDE or Sata... I believe Dell uses an interface connector that's not either, but the connector still has to interface with the connector on the drive), and after all that, whether or not your computer will recognize the drive.
The dell manual isn't specific about the size of the original drive. Is there any other model numbers on the original drive other than the Dell W0067. There has to be a Hitachi-LG number we can reference to find the specs of the drive.
Posted 22 August 2009 - 03:47 PM
Someting else?... normally not. If you put a known good stick of ram in the suspected slot and it doesn't read it, it's the motherboard. It could be just a bad solder joint at the connector, but it could easily be deeper (controller) in which case you would have to replace the motherboard.
I figured the slot went bad on my mother board, coudl it be something else?
Posted 22 August 2009 - 04:51 PM
I figured it was the slot or mother board.
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