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Windows XP Problem


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#1
obsessedlaxdad

obsessedlaxdad

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My system was infected with some sort of virus. Downloaded the latest version of symantec anitvirus software. Corrected the problem, but Internet Explorer would not launch. I decided to uninstall, and then reinstall Internet Explorer. Walked away to do something else, and when I returned the system had rebooted and was requesting my password. After entering my password, the system came up with just my wallpaper background. No shortcut icons, and I can't get to the Start menu. Just a very nice picture of my Yellow lab.

I was going to reinstall XP, but I don't have a good backup of my files. (I know. Bad practice.) I have some documents and files that I really don't want to lose.

I have a bootable Window CD from the manufacturer. When I tried to do just the upgrade option, it told me that either the boot.ini files was missing, or something was missing in the boot.ini file. Not sure which?

Please help.
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#2
Retired Tech

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If you press ctrl + alt + del together do you get task manager, if so press file then new task then type explorer.exe

This looks at missing icons, it may not be this but worth checking

Icons

Edited by Keith, 13 May 2005 - 08:15 AM.

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#3
obsessedlaxdad

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Yes, I can get to the task manager. I will try your suggestion tonight after work. I sent this post from work, because I have no access at home :tazz: .
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