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Win32/Alureon and Win32/Heur


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#1
cursedwolf

cursedwolf

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I have had these two viruses popping up for the last few days, i can find the identified files in my C:\WINDOWS\Temp\ file, but i cant delete them or have my anti-virus remove them. I'm using AVG free anti-virus 8.5.375, and the AVG resident shield keeps picking them up too, and every time i remove them and reboot, they are back with a different file name (same folder tho). Also, i have Zonealarm free version on my laptop, and since these viruses have gotten in, it hasnt been working properly, the Zonealarm pop-up bubble has just become a crash space. I've tried a few different virus softwares to remove them, but every time i reboot they're back.

My Proccesses:
Acer.Empowering.Framework.Launcher.exe
agrsmsvc.exe
AluSchedulerSvc.exe
AppSvc32.exe
avgcsrvx.exe
avgcsrvx.exe
avgrsx.exe
avgscanx.exe
avgtray.exe
avgui.exe
avgwdsvc.exe
BcmSqlStartupSvc.exe
BTTray.exe
btwdins.exe
ccApp.exe
ccSvcHst.exe
csrss.exe
ctfmon.exe
cvpnd.exe
E_FATICAE.EXE
eDSloader.exe
eLockServ.exe
ePower_DMC.exe
ePresentation.exe
eRAgent.exe
EvtEng.exe
explorer.exe
FPLaunch.exe
fsssvc.exe
fsui.exe
GoogleToolbarNotifier.exe
HiYo.exe
hkcmd.exe
IAAnotif.exe
IAANTmon.exe
ICQ Service.exe
iexplore.exe
iexplore.exe
iexplore.exe
igfxext.exe
igfxpers.exe
igfxsrvc.exe
issch.exe
ISUSPM.exe
jqs.exe
jusched.exe
lsass.exe
LSSrvc.exe
MPAPI3s.exe
msihost.exe
msnmsgr.exe
Navigator.exe
NclBCBTSrv.exe
NclIrSrv.exe
NclRSSrv.exe
NclUSBSrv.exe
PCSuite.exe
PcSync2.exe
PdtWzd.exe
PwdBank.exe
QtZgAcer.EXE
RegSrvc.exe
RTHDCPL.exe
RtkBtMnt.exe
S24EvMon.exe
SeaPort.exe
ServiceLayer.exe
services.exe
smss.exe
spoolsv.exe
sqlwriter.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
symlcsvc.exe
SynTPEnh.exe
System
System Idle Process
taskmgr.exe
vsmon.exe
winlogon.exe
wlcomm.exe
wmiprvse.exe
zlclient.exe

Also, i'm not in Normal start-up mode, as i had the laptop in safemode trying to remove these two viruses.

Any help would be great
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