cannot connect.
#1
Posted 25 August 2009 - 09:33 PM
#2
Posted 26 August 2009 - 01:52 AM
Are the wireless security settings on your machine the same as those set on the router?
Regards
#3
Posted 26 August 2009 - 09:44 AM
Let's try a couple of simple steps, open up a Command Prompt (go to Start button, Run, type in cmd).
At the command prompt window type in ipconfig /all and post the results.
Also try pinging to your router's IP and post the response you get.
Edited by bearqst, 26 August 2009 - 09:46 AM.
#4
Posted 26 August 2009 - 09:50 AM
Kizzez,
Let's try a couple of simple steps, open up a Command Prompt (go to Start button, Run, type in cmd).
At the command prompt window type in ipconfig /all and post the results.
Also try pinging to your router's IP and post the response you get.
Hi There
Will probably show an APIPA IP address if he cannot connect to the router or join the wifi network.
Regards
#5
Posted 26 August 2009 - 12:04 PM
Edited by kizzez907, 26 August 2009 - 12:11 PM.
#6
Posted 26 August 2009 - 06:59 PM
#7
Posted 27 August 2009 - 09:16 AM
When you get the results, highlight the results starting at where it says "Windows IP Configuration" and move your mouse until you've selected all the information. Do not click in the command prompt area or you'll drop the selection you've just made.
In the upper left hand corner of the command prompt window is a black area that has c:\ in it. Right click on the black box, select "edit" and then "copy". You may now past the information into your post.
#8
Posted 27 August 2009 - 09:53 AM
#9
Posted 27 August 2009 - 07:41 PM
Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.
C:\Users\Jana>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Jana-Notebook
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.
mshome.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1D-72-79-C5-87
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b4ae:4abe:8bd3:627a%11(Preferred)
IPv4 Address. . . . . . . . . . . : 71.196.83.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Thursday, August 27, 2009 8:33:19 PM
Lease Expires . . . . . . . . . . : Sunday, August 30, 2009 8:42:33 PM
Default Gateway . . . . . . . . . : 71.196.80.1
DHCP Server . . . . . . . . . . . : 68.87.74.16
DHCPv6 IAID . . . . . . . . . . . : 301997426
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-70-EF-04-00-23-4D-71-49-E
DNS Servers . . . . . . . . . . . : 68.87.74.166
68.87.68.166
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : mshome.net
Description . . . . . . . . . . . : Atheros AR5009 802.11a/g/n WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4D-71-49-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::644f:1f95:2c30:211a%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.15.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, August 27, 2009 8:43:24 PM
Lease Expires . . . . . . . . . . : Thursday, August 27, 2009 9:43:24 PM
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DHCPv6 IAID . . . . . . . . . . . : 218112845
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-70-EF-04-00-23-4D-71-49-E
DNS Servers . . . . . . . . . . . : fe80::29e9:f512:e29b:a9af%10
192.168.15.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
mshome.net
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : mshome.net
Description . . . . . . . . . . . : isatap.{774F9E0E-3C87-498C-80AC-03342AA5
AF4}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:47c4:5301::47c4:5301(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.87.74.166
68.87.68.166
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:3826:1d1a:b83b:acfe(Pre
erred)
Link-local IPv6 Address . . . . . : fe80::3826:1d1a:b83b:acfe%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
#10
Posted 28 August 2009 - 03:03 AM
Can you verify the modem is plugged into the WAN port on the dlink (vonage router)
once verified, see if you can access the internet, if no then try the following
At command prompt enter the following commands (or copy/paste) pressing "enter" after each one
ping 192.168.15.1
ping 74.125.45.100
ping google.com
Post the results please
#11
Posted 05 September 2009 - 08:41 AM
Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.
C:\Users\Jana>ping 192.168.15.1
Pinging 192.168.15.1 with 32 bytes of data:
Reply from 192.168.15.1: bytes=32 time=5ms TTL=255
Reply from 192.168.15.1: bytes=32 time=1ms TTL=255
Reply from 192.168.15.1: bytes=32 time=1ms TTL=255
Reply from 192.168.15.1: bytes=32 time=1ms TTL=255
Ping statistics for 192.168.15.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 5ms, Average = 2ms
C:\Users\Jana>ping 74.125.45.100
Pinging 74.125.45.100 with 32 bytes of data:
Reply from 74.125.45.100: bytes=32 time=25ms TTL=53
Reply from 74.125.45.100: bytes=32 time=24ms TTL=53
Reply from 74.125.45.100: bytes=32 time=24ms TTL=53
Reply from 74.125.45.100: bytes=32 time=24ms TTL=53
Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms
C:\Users\Jana>ping google.com
Pinging google.com [74.125.127.100] with 32 bytes of data:
Reply from 74.125.127.100: bytes=32 time=127ms TTL=48
Reply from 74.125.127.100: bytes=32 time=126ms TTL=48
Reply from 74.125.127.100: bytes=32 time=127ms TTL=48
Reply from 74.125.127.100: bytes=32 time=128ms TTL=48
Ping statistics for 74.125.127.100:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 126ms, Maximum = 128ms, Average = 127ms
C:\Users\Jana>
C:\Users\Jana>
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