I should also point out that before coming here my knowledge of the battle against Malware was basically non-existent. I thought if you had AVG set up you were good to go. With that limited knowledge I signed up here and asked for help.
Overwhelming. The support from the staff here and their rapid response overwhelmed me. In plain, easy-to-understand terms, I was explained how to correct the problems my computer has having. Through various tools and steps my issues were resolved. Beyond that the staff was patient even when I wasn't. They showed a great deal of empathy and treated my issue with a level of attention that rivals any customer service team from any company I have ever dealt with.
emeraldnzl, rschaffer61, rev_olie, Broni and happyrock all worked to get my computer back into pristine state. What more could a computer novice ask for than a well qualified team of professionals adopting his case?
This isn't just a "thank you" for fixing my computer. It's a thank you for the wonderful experience of visiting this site. Even if the issue hadn't been resolved it would have been a positive experience. However many stars I can give this place as feed back, add one more to that for good measure.