Add/Remove Programs not working
Posted 27 August 2009 - 07:05 PM
Posted 28 August 2009 - 08:21 AM
if you are still infected the repair will not help...you should go thru the malware forum first..
Please go to Malware and Spyware Cleaning Guide...
That will help you clean up 80 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) follow the instructions start a new topic
post the OTListIt2 and Rooter logs ...
The "Topic Title" should contain the name of the infection that you are having a problem with...Use the "Topic Description" to include more details. This will help you get faster responses as some people are more familiar with certain infections....
if you are unable to download or run ANY of the tools...try downloading them on another computer and put them on a flash drive or cd and try installing them that way..
start a new topic and let them know you can't run any of the tools..
Posted 28 August 2009 - 06:03 PM
So now I guess I have to go find the windows cd. Does this repair operation tend to work OK? Hate to cause more problems.
Posted 29 August 2009 - 07:01 AM
yep... it will help not hurt..the only downside is you will have to get some windows updates again
Does this repair operation tend to work OK? Hate to cause more problems.
Posted 29 August 2009 - 10:19 AM
Poked around to find a solution, but more I looked the more complicated it sounded (registry keys, etc). Will repairing XP handle this or at least not be affected by this, or is this something I should do first? Wondering also if there is any chance that since I was either logged on as me or Administrator when dealing with the virus, that the virus scans might have missed something specific to other accounts?
Thanks in advance,
Posted 29 August 2009 - 02:56 PM
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