, and first of all, welcome to Geeks to Go
While all of the malware staff here are
experts, it tends to get quite busy in here, as you've undoubtedly noticed. That doesn't mean you've done something wrong; there are several reasons people might look at your problem but not take it on. For example, Helper A might feel more comfortable with a certain type of infection, while Helper B deals more with another one, etc. etc.
Generally, it does not take six days, though. There is a special Waiting Room
forum you can post in if you've been waiting for over three
days, to alert the experts. Then, you can count on getting prompt and proper assistance
Rest assured that you have not done anything wrong, but that we have unintentionally allowed you to "slip through the cracks". We try not to let that happen, but on a forum this large, it is difficult.
Once again, sorry that you had to wait, but we are an extremely busy forum! Cheers, and hope you get help soon!
Edited by Chopin, 29 August 2009 - 03:50 PM.