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#1
Bill_C2

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I'm just frustrated and starting to think I've done something wrong here.

I came to geekstogo six days ago because I have a malware problem and was told people here are the experts. Since then I have noted a number (16+) views but no replies to my query.

I'm not sure what to expect...how long it takes people to react...if I've offered the best info on the situation...so I wait.

I welcome any suggestions! Thanks.

Bill
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#2
Chopin

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Hello, Bill_C2, and first of all, welcome to Geeks to Go! :)

While all of the malware staff here are experts, it tends to get quite busy in here, as you've undoubtedly noticed. That doesn't mean you've done something wrong; there are several reasons people might look at your problem but not take it on. For example, Helper A might feel more comfortable with a certain type of infection, while Helper B deals more with another one, etc. etc.

Generally, it does not take six days, though. There is a special Waiting Room forum you can post in if you've been waiting for over three days, to alert the experts. Then, you can count on getting prompt and proper assistance :)

Rest assured that you have not done anything wrong, but that we have unintentionally allowed you to "slip through the cracks". We try not to let that happen, but on a forum this large, it is difficult.

Once again, sorry that you had to wait, but we are an extremely busy forum! Cheers, and hope you get help soon! :)

Edited by Chopin, 29 August 2009 - 03:50 PM.

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#3
Essexboy

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Got it fix posted :)
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#4
Chopin

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See? Essexboy is awesome :)

On a side note, I think I'll be seeing you (him?) in CMF soon! :) :)

Edited by Chopin, 30 August 2009 - 09:42 AM.

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#5
Bill_C2

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This is exciting...

Thanks to both of you, Essexboy and Chopin.

Now, I go check out the reply! Forward!!

Bill
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#6
Chopin

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Have fun :)

You're in good hands with Essexboy - he is a true professional :)
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#7
Essexboy

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Dare you enter my pit of doom Chopin :)
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#8
Chopin

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Uhh... well, some managed to escape? Relatively unscathed? :)
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#9
Troy

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Uhh... well, some managed to escape? Relatively unscathed? :)

Escaped, no. Nobody escaped. They're all horribly scarred for life and still under his control. :)
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#10
Essexboy

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Got it in one Troy - reminds me must get a new rack and iron maiden, the current ones are wearing out :)
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#11
chamber

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Poor guys and gals!

I just about made it out but do have some scars though.
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#12
rev_olie

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Poor guys and gals!

I just about made it out but do have some scars though.


Your Avatar seems to be breathing fire to...a sure sign of the damage a dragon can do :) :)

Impending doom is all in a days work :)
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#13
Chopin

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I'll get there eventually :)

:)
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