My files are disappearing/deleting without my doing so
Posted 30 August 2009 - 09:51 AM
Posted 30 August 2009 - 09:56 AM
I'm sorry to hear about your system issue. We will try to help you get this resolved as fast as possible.
I'm sorry to hear about your issue and we will do what we can to get it resolved for you. Please understand we are all volunteers here and may not be around all the time. If it has been more then 3 days since my last reply to you then please pm me and I will get back to you quickly.
I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Posted 30 August 2009 - 11:48 AM
Posted 30 August 2009 - 12:19 PM
If not in 3 days then post in the Waiting Room with a link to your malware topic.
I will continue to monitor this topic and await the completion of the malware techs analysis.
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