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Random Crashes, and BSoD, require help!


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#16
rshaffer61

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I suggets following Broni's advice as that will tell us quicker if it is indeed the video card memory causing the problem.
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#17
Broni

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    Kraków my love :)

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Well, if the computer is still under warranty, then take advantage of it.
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#18
Mholmes54

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:)

Edited by Mholmes54, 08 September 2009 - 10:20 AM.

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#19
Mholmes54

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Oh sorry, didn't see those last two posts when i posted, I'll try that!!
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#20
Mholmes54

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I'm not sure if any game I play(the ones i crash in) can run off on-board video, however i can get access to another video card i can swap in(from my old computer). It will take me until this weekend before i can get it, but I'll let you know if it works. Thanks for the continued support :)
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#21
rshaffer61

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No problem we are here.
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#22
Mholmes54

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Hey again, i've had my computer back for about 2 weeks or so. The company i got it from replaced all the ram for me, since it was apparently showing some errors in a memtest. Anyway, my comp still randomly crashes, so i'm going to try switching to on-board video, and see if any game can be ran off that.
Just wanted to let you know how things went:P
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#23
rshaffer61

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OK also can you get the BSOD information. I take it this is happening in windows so below are the instructions to see what that is.
BSOD in safe mode:
Right click MY COMPUTER and then PROPERTIES
Click ADVANCED and then click the SETTINGS button In the Startup And RECOVERY section
Uncheck AUTOMATICALLY RESTART. Click APPLY and OK.
Now reboot. This will result in the BSOD error being halted so you can now copy and reply with the STOP ERROR and any parameters.

I am interested to see if it is a driver problem also, so lease do the following:

Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
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